SAV CE services not getting removed after SEP install/upgrade
Windows 2003 32bit
SAV CE Client 10.1.9.9100
With 5 services:
Symantec AntiVirus
Symantec AntiVirus Definition Watcher
Symantec Event Manager
Symantec Settings Manager
Symantec SPBBCSvc
After running SEP setup.exe (SEP 12.1.1101.401)
Get: “Faulting application DefWatch.exe, version 10.1.9.9000, faulting module kernel32.dll, version 5.2.3790.4480, fault address 0x0000bef7.”
And these 7 services:
Symantec AntiVirus Definition Watcher
Symantec Endpoint Protection
Symantec Event Manager
Symantec Management Client
Symantec Network Access Control
Symantec Settings Manager
Symantec SPBBCSvc
Ran SEP setup.exe (SEP 12.1.1101.401) on system with no SAV CE
Services are, only 3:
Symantec Endpoint Protection
Symantec Management Client
Symantec Network Access Control
Only this one service got removed “Symantec AntiVirus”, why didn’t these services get removed by the setup?
Symantec AntiVirus Definition Watcher
Symantec Event Manager
Symantec Settings Manager
Symantec SPBBCSvc
Comments 1 Comment • Jump to latest comment
You can open a support case to get Cleanwipe, which should fully remove it.
SEP Knowledge Base
Endpoint SWAT
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