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SAV CE services not getting removed after SEP install/upgrade

Created: 29 Aug 2012 | 1 comment

Windows 2003 32bit

SAV CE Client 10.1.9.9100

With 5 services:

Symantec AntiVirus

Symantec AntiVirus Definition Watcher

Symantec Event Manager

Symantec Settings Manager

Symantec SPBBCSvc

After running SEP setup.exe (SEP 12.1.1101.401)

Get: “Faulting application DefWatch.exe, version 10.1.9.9000, faulting module kernel32.dll, version 5.2.3790.4480, fault address 0x0000bef7.”

And these 7 services:

Symantec AntiVirus Definition Watcher

Symantec Endpoint Protection

Symantec Event Manager

Symantec Management Client

Symantec Network Access Control

Symantec Settings Manager

Symantec SPBBCSvc

 

Ran SEP setup.exe (SEP 12.1.1101.401) on system with no SAV CE

Services are, only 3:

Symantec Endpoint Protection

Symantec Management Client

Symantec Network Access Control

 

Only this one service got removed “Symantec AntiVirus”, why didn’t these services get removed by the setup?

Symantec AntiVirus Definition Watcher

Symantec Event Manager

Symantec Settings Manager

Symantec SPBBCSvc

 

 

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.Brian's picture

You can open a support case to get Cleanwipe, which should fully remove it.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.