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SAV For Linux can't update using Intelligent Updater

Created: 07 Feb 2013 • Updated: 18 Feb 2013 | 2 comments
Barkah MLPT's picture
This issue has been solved. See solution.

Hello!

I have a problem, my SAV for Linux is can't update manually using Intelligent Updater. The Linux machine is using Redhat Enterprise OS. I've try update manually using Intelligent Updater, because the machine PC don't have connection to internet so that my SAV can't access link ftp.symantec.com.

Then, I've download the unix.sh file. But, when I'm execute the unix.sh file, then show result in the following output :

"Validating available tools...
Decoding Intelligent Updater package...
uudecode: stdin: Short file

A transcript of this installation has been saved as /var/log/iu-install.log"

After that, i check the definition of SAV and date of definition is no change.
Is there something wrong with the SAVFL or the Linux machine? What the best solution for this issue?

I hope someone can help me! Thanks.

Best Regards,

Barkah

Comments 2 CommentsJump to latest comment

Ashish-Sharma's picture

HI,

Check this artical

How to remediate virus definitions in Symantec Antivirus for Linux (SAVFL) 1.0.x

Article:TECH93435  |  Created: 2009-01-15  |  Updated: 2012-09-12  |  Article URL http://www.symantec.com/docs/TECH9343

Symantec AntiVirus for Linux (SAVFL) client fails to update definition through LiveUpdate

Article:TECH93974  |  Created: 2009-01-12  |  Updated: 2013-01-30  |  Article URL http://www.symantec.com/docs/TECH93974

Check this thread also

https://www-secure.symantec.com/connect/forums/sav-linux-virus-definitions-not-reported-being-updated

Thanks In Advance

Ashish Sharma

SOLUTION
Barkah MLPT's picture

Hi,

Thanks for your information and support.

But, finally I have upgrade my SAV for linux version from 1.0.09 to be 1.0.14, ways reinstall and it successfully. Then the SAV on my Linux machine can be updated. 

Thanks & Regards,
Barkah

Best Regards,

Barkah

E-Mail : barkah.mlpt@multipolar.com