Endpoint Protection

Dear everyone

My company used Symantec Endpoint 12.1.5337.5000 and have applied Application and device Control

If I applied rules "Application and Device Control" then save / open file to Floppy Disk very long time ( around 15 - 30 min )

Otherwise, Save /Open very fast ( < 01 min )

Please help me show to me which the root cause , I can not applied this rules because it's became higher risk when user plug their USB drive to computer.

Thanks/phamduyus

The rule either blocks or allows, it won't "slow" things up.

Have you tried with the latest version, 12.1.6 MP4?

You may need to get a case open so someone can remote in

The rule is Allow

My company isntallation SEP Client/Server method. Does upgrade Client to 12.1.6 without upgrade server ?

Thanks/Duy

You can install and use the latest SEP client without upgrading the server to the latest version. Ask the IT administrator for a copy of the latest SEP client if you do not have access to it.

Ok, thanks I will try it

How to upgrade SEP client to 12.1.6 MP4 without upgarde SEP server ? when I Installed SEP client x32 packed with "Managed" option not success (need install from packed export by SEP server )

Please give to me your advised

Thanks/phamduyus

If you have the serial number, you can get the latest SEP version from http://fileconnect.symantec.com and then import it in your SEPM.

Then when you export it, you will have the latest, managed SEP client.

Hope this helps.

Install it as unmanaged and then use this tool to get it reported to SEPM by replacing sylink

https://support.symantec.com/en_US/article.TECH157585.html

can you check this option and see if it makes any difference?

https://www.symantec.com/connect/forums/how-turn-check-floppies-when-computer-shuts-down-sepm-policy

I have upgraded SEP client from : 12.1.5337.5000 to 12.1.6 MP4 but still not improved..!

Please show to me other way

Thanks/phamduyus