Video Screencast Help
Symantec Appoints Michael A. Brown CEO. Learn more.

Save Public Keys to my keyring...not working!

Created: 22 Mar 2011 | 2 comments

Hi,

 

Product: PGP Desktop/ PGP Universal Server
Product Version: 10.1.1 (Build 10)/ 3.1.0 Build (860)

 

Platform / OS Info: Windows XP/ Windows 7
Severity (Major or Minor)**: Major
Technical Question:

I would like to log a bug with PGP Desktop where public keys aren’t being saved to users local key-ring.

So we have a local pgp keyserver that each PGPdesktop client would search and find any bskyb users public key when sending an encrypted mail using the following policy chain when you hit send:

 

 

  • PGP Global Directory (ldap://keyserver.pgp.com:389)

     

     

    Once this has been found (Talking about local company keys found from keyserver) and the email is sent I would expect to see that public key in my key ring for future use as I have set the following in each PGPDesktop:

    Tools, Options, Keys, When keys are found: 'Save keys to my keyring'

    But unfortunately it doesn’t: (Is this some bug?)

    We really need this option to work otherwise there is no point us using this product......for example:

    You are sending internal encrypted mail for say years with this setup then for some reason the servers go down or there is some routing issue where PGPDesktop clients cant see the local pgp keyserver for keys before sending you would then need to ask everyone you have sent to in the past from the local keyserver to send you their public key.....but this should not be if you have the option selected to say 'Save keys to my keyring' when found.

    Kind regards,

    Anthony

     

     

     

  • Comments 2 CommentsJump to latest comment

    Tom Mc's picture

    You may also want to post this in the PGP Universal forum if you have not already.  This may be the result of a PGP Universal setting.

    When you consider your issue resolved, please click Mark As Solution on the most helpful response.

    Search the Knowledge Base &

    Leddraa's picture

    The thing we really need it to do is if you send an email to a user encrypted and the key is found on a keyserver when sent the public key should then save to your local keyring by default. Is there any possible way of configuring it to do that?