SBE 2012 error - Client-side deduplication is enabled for this job, but it could not be used. Please check this link for additional information
Hello, I am having problem with enabling client-side deduplication on both of my two SBE 2012 servers. The error I am getting is:
Client-side deduplication is enabled for this job, but it could not be used. Please check this link for additional information: http://entsupport.symantec.com/umi/V-79-18273.
However the link was not much helpful, as the article is written for SBE 2010, so many things are different.
Can you please give me some advice? Here is description of the situation:
-SBE 2012 SP1 with all current liveupdate hotfixes installed. The backup server is Windows Server 2008R2 standard SP1.
-Backing up Windows Server 2008 Enterprise SP2, which is running in Hyper-V on Windows Server 2008 Enterprise SP1. Current version of SBE agent is installed on both of the servers, trust between servers and backup server is established.
-Backing up to deduplication storage, which is connected to the backup server via iSCSI. When i check direct access sharing in sbe console, it says "device has been shared with this server" on both the virtual server and the virtualization host.
-I have had problems with client-side deduplication while backing up the virtual servers via agent on the virtualization host. So I have made quick testing job - backing up one folder on the virtual server (via agent on the virtual server). The problem is the same in both cases. Client-side deduplication cannot be used, but everything works fine with server-side deduplication.
Do you have any ideas, please?