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SC=58, Cannot Connect to client

Created: 14 Nov 2012 • Updated: 18 Feb 2013 | 4 comments
This issue has been solved. See solution.

Client: Windows 2008 R2, Netbackup 7.1..This is a new client..never backed up before 

Master/Media: Solaris 10, Netbackup 7.1

 

From Master Server,

1) bptestbpcd -client sestwss52 -verbose -debug

11:25:49.894 [17819] <2> bptestbpcd: VERBOSE = 0

11:25:49.900 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

11:25:49.900 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/176/def58376+0,1,50,0,2,0+sestwss52.txt

11:25:49.922 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

11:25:49.922 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/176/def58376+veritas_pbx,1,4,2,2,0+sestwss52.txt

11:25:49.933 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

11:25:49.933 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/09f/db80789f+0,1,50,0,2,0+10.104.155.81.txt

11:25:49.954 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

11:25:49.954 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/176/def58376+vnetd,1,4,2,2,0+sestwss52.txt

11:25:49.966 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

11:25:49.967 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/176/def58376+bpcd,1,4,2,2,0+sestwss52.txt

11:25:50.892 [17819] <2> vnet_pbxConnect: pbxConnectEx Succeeded

11:25:50.894 [17819] <2> logconnections: BPCD CONNECT FROM 10.105.9.40.39030 TO 10.104.155.81.1556 fd = 4

11:25:50.896 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

11:25:50.897 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/09f/db80789f+veritas_pbx,1,4,2,2,0+10.104.155.81.txt

11:25:50.909 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

11:25:50.909 [17819] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: /usr/openv/var/host_cache/09f/db80789f+vnetd,1,4,2,2,0+10.104.155.81.txt

11:25:50.971 [17819] <2> vnet_pbxConnect: pbxConnectEx Succeeded

11:25:52.284 [17819] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1776: 0: via PBX: VNETD CONNECT FROM 10.105.9.40.39079 TO 10.104.155.81.1556 fd = 5

11:25:52.296 [17819] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

11:25:52.612 [17819] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.462: 0: ipc_string: 49725

1 1 1

10.105.9.40:39030 -> 10.104.155.81:1556

10.105.9.40:39079 -> 10.104.155.81:1556

11:25:53.328 [17819] <2> bpcr_get_peername_rqst: Server peername length = 9

11:25:53.567 [17819] <2> bpcr_get_hostname_rqst: Server hostname length = 9

11:25:53.687 [17819] <2> bpcr_get_clientname_rqst: Server client name length = 9

11:25:53.808 [17819] <2> bpcr_get_version_rqst: bpcd version: 07100000

11:25:53.927 [17819] <2> bpcr_get_platform_rqst: Server client platform length = 7

11:25:54.047 [17819] <2> bpcr_get_version_rqst: bpcd version: 07100000

11:25:54.118 [17819] <2> bpcr_patch_version_rqst: theRest == > <

11:25:54.168 [17819] <2> bpcr_get_version_rqst: bpcd version: 07100000

11:25:54.188 [17819] <2> bpcr_patch_version_rqst: theRest == > <

11:25:54.287 [17819] <2> bpcr_get_version_rqst: bpcd version: 07100000

PEER_NAME = trfnbu001

HOST_NAME = SESTWSS52

CLIENT_NAME = SESTWSS52

VERSION = 0x07100000

PLATFORM = win_x64

PATCH_VERSION = 7.1.0.0

SERVER_PATCH_VERSION = 7.1.0.0

MASTER_SERVER = trfnbu001

EMM_SERVER = trfnbu001

11:25:54.416 [17819] <2> vnet_pbxConnect: pbxConnectEx Succeeded

11:25:54.483 [17819] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1776: 0: via PBX: VNETD CONNECT FROM 10.105.9.40.39260 TO 10.104.155.81.1556 fd = 6

11:25:54.483 [17819] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

11:25:54.733 [17819] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.462: 0: ipc_string: 49728

10.105.9.40:39260 -> 10.104.155.81:1556

<2>bptestbpcd: EXIT status = 0

11:25:54.871 [17819] <2> bptestbpcd: EXIT status = 0

 

2) bpclntcmd -hn sestwss52

host sestwss52: sestwss52.prd1.prdroot.net at 10.104.155.81

aliases:     sestwss52.prd1.prdroot.net     sestwss52     10.104.155.81

 

bpclntcmd -ip 10.104.155.81

host 10.104.155.81: sestwss52.prd1.prdroot.net at 10.104.155.81

aliases:     sestwss52.prd1.prdroot.net     10.104.155.81

 

3) nslookup sestwss52

Server:         10.105.14.3

Address:        10.105.14.3#53

 

Name:   sestwss52.prd1.prdroot.net

Address: 10.104.155.81

 

nslookup 10.104.155.81

Server:         10.105.14.3

Address:        10.105.14.3#53

 

81.155.104.10.in-addr.arpa      name = sestwss52.prd1.prdroot.net.

 

4) Able to telnet from master to client on both vnetd and bpcd

From Client:

 

C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -pn

expecting response from server trfnbu001

sestwss52.prd1.prdroot.net SESTWSS52 10.104.155.81 54600

 

C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -self

gethostname() returned: SESTWSS52

host SESTWSS52: SESTWSS52.atlantica.se at 10.104.155.81

host SESTWSS52: SESTWSS52.atlantica.se at ::1

aliases:     SESTWSS52.atlantica.se     SESTWSS52     ::1     10.104.155.81

 

C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -hn trfnbu001

host trfnbu001: trfnbu001 at 10.105.9.40

aliases:     trfnbu001     10.105.9.40

 

C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -ip 10.105.9.40

host 10.105.9.40: trfnbu001 at 10.105.9.40

aliases:     trfnbu001     10.105.9.40

 

C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -hn tvgnburtv002

host tvgnburtv002: tvgnburtv002 at 10.104.155.252

 

C:\Program Files\VERITAS\NetBackup\bin>netstat -an|find "13724"

  TCP    0.0.0.0:13724          0.0.0.0:0              LISTENING

 

C:\Program Files\VERITAS\NetBackup\bin>netstat -an|find "13782"

  TCP    0.0.0.0:13782          0.0.0.0:0              LISTENING

aliases:     tvgnburtv002     10.104.155.252

 

C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -ip 10.104.155.252

host 10.104.155.252: tvgnburtv002 at 10.104.155.252

aliases:     tvgnburtv002     10.104.155.252

Below are thr bpcd logs:

10:20:42.778 [2784.2788] <2> vnet_pbxAcceptSocket: Accepted sock[528] from 10.105.9.40:62991

10:20:42.779 [2784.2788] <2> bpcd main: accept sock = 528

10:20:43.150 [479772.469296] <2> setup_debug_log: switched debug log file for bpcd

10:20:43.151 [479772.469296] <2> bpcd main: VERBOSE = 0

10:20:43.151 [479772.469296] <2> logparams: C:\Program Files\VERITAS\NetBackup\bin\bpcd.exe -standalone

10:20:43.152 [479772.469296] <2> process_requests: offset to GMT -3600

10:20:43.158 [479772.469296] <2> logconnections: BPCD ACCEPT FROM 10.105.9.40.62991 TO 10.104.155.81.1556 fd = 528

10:20:43.158 [479772.469296] <2> process_requests: setup_sockopts complete

10:20:43.165 [479772.469296] <2> bpcd peer_hostname: Connection from host trfnbu001 (10.105.9.40) port 62991

10:20:43.165 [479772.469296] <2> bpcd valid_server: comparing trfnbu001 and trfnbu001

10:20:43.165 [479772.469296] <4> bpcd valid_server: hostname comparison succeeded

10:20:43.168 [479772.469296] <2> process_requests: output socket port number = 1

10:20:43.305 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.305 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+bprd,1,1,0,1,0+.txt

10:20:43.308 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.308 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+bpdbm,1,1,0,1,0+.txt

10:20:43.311 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.311 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+vmd,1,1,0,1,0+.txt

10:20:43.314 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.314 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tldcd,1,1,0,1,0+.txt

10:20:43.318 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.318 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tl8cd,1,1,0,1,0+.txt

10:20:43.320 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.320 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tlhcd,1,1,0,1,0+.txt

10:20:43.323 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.323 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tl4d,1,1,0,1,0+.txt

10:20:43.326 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.326 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tlmd,1,1,0,1,0+.txt

10:20:43.328 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.328 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+tshd,1,1,0,1,0+.txt

10:20:43.331 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.331 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+acsd,1,1,0,1,0+.txt

10:20:43.334 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.334 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+bpjobd,1,1,0,1,0+.txt

10:20:43.336 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.336 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1ff\ffffffff+testdaemon,1,1,0,1,0+.txt

10:20:43.338 [479772.469296] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

10:20:43.338 [479772.469296] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

10:20:43.338 [479772.469296] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

10:20:43.338 [479772.469296] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

10:20:43.338 [479772.469296] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 62550

10:20:43.338 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.338 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\14f\6cf9fd4f+62550,1,0,2,1,0+127.0.0.1.txt

10:20:43.367 [479772.469296] <2> process_requests: Duplicated vnetd socket on stderr

10:20:43.367 [479772.469296] <2> process_requests: <---- NetBackup 7.1 0 ------------initiated

10:20:43.367 [479772.469296] <2> process_requests: VERBOSE = 0

10:20:43.367 [479772.469296] <2> process_requests: Not using VxSS authentication with trfnbu001

10:20:43.408 [479772.469296] <2> process_requests: BPCD_GET_STDOUT_SOCKET_RQST

10:20:43.408 [479772.469296] <2> process_requests: socket port number = 1

10:20:43.840 [479772.469296] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1476: 0: in failed cache: 10109 0x0000277d

10:20:43.840 [479772.469296] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1477: 0: in failed cache name: NULL

10:20:43.840 [479772.469296] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1478: 0: in failed cache service: testdaemon

10:20:43.840 [479772.469296] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

10:20:43.840 [479772.469296] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

10:20:43.840 [479772.469296] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

10:20:43.840 [479772.469296] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

10:20:43.840 [479772.469296] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 62553

10:20:43.841 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:20:43.841 [479772.469296] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\14f\6cf9fd4f+62553,1,0,2,1,0+127.0.0.1.txt

10:20:43.867 [479772.469296] <2> process_requests: Connected on output socket

10:20:43.867 [479772.469296] <2> process_requests: Skipping shutdown of send side of stdout.

10:20:43.867 [479772.469296] <2> process_requests: Duplicated socket on stdout

10:20:43.869 [479772.469296] <2> process_requests: BPCD_DISCONNECT_RQST

10:20:43.869 [479772.469296] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

10:21:13.697 [2784.2788] <2> vnet_pbxAcceptSocket: Accepted sock[528] from 10.105.9.40:63965

10:21:13.697 [2784.2788] <2> bpcd main: accept sock = 528

10:21:13.742 [397524.460896] <2> setup_debug_log: switched debug log file for bpcd

10:21:13.742 [397524.460896] <2> bpcd main: VERBOSE = 0

10:21:13.742 [397524.460896] <2> logparams: C:\Program Files\VERITAS\NetBackup\bin\bpcd.exe -standalone

10:21:13.743 [397524.460896] <2> process_requests: offset to GMT -3600

10:21:13.749 [397524.460896] <2> logconnections: BPCD ACCEPT FROM 10.105.9.40.63965 TO 10.104.155.81.1556 fd = 528

10:21:13.749 [397524.460896] <2> process_requests: setup_sockopts complete

10:21:13.756 [397524.460896] <2> bpcd peer_hostname: Connection from host trfnbu001 (10.105.9.40) port 63965

10:21:13.756 [397524.460896] <2> bpcd valid_server: comparing trfnbu001 and trfnbu001

10:21:13.756 [397524.460896] <4> bpcd valid_server: hostname comparison succeeded

10:21:13.757 [397524.460896] <2> process_requests: output socket port number = 1

10:21:14.133 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 10109 0x0000277d

10:21:14.133 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: NULL

10:21:14.133 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: testdaemon

10:21:14.133 [397524.460896] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

10:21:14.133 [397524.460896] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

10:21:14.133 [397524.460896] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

10:21:14.134 [397524.460896] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

10:21:14.134 [397524.460896] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 62610

10:21:14.134 [397524.460896] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:21:14.134 [397524.460896] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\14f\6cf9fd4f+62610,1,0,2,1,0+127.0.0.1.txt

10:21:14.161 [397524.460896] <2> process_requests: Duplicated vnetd socket on stderr

10:21:14.161 [397524.460896] <2> process_requests: <---- NetBackup 7.1 0 ------------initiated

10:21:14.161 [397524.460896] <2> process_requests: VERBOSE = 0

10:21:14.162 [397524.460896] <2> process_requests: Not using VxSS authentication with trfnbu001

10:21:14.241 [397524.460896] <2> process_requests: BPCD_PEERNAME_RQST

10:21:14.242 [397524.460896] <2> bpcd peer_hostname: Connection from host trfnbu001 (10.105.9.40) port 63965

10:21:14.358 [397524.460896] <2> process_requests: BPCD_HOSTNAME_RQST

10:21:14.359 [397524.460896] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:21:14.359 [397524.460896] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\1f5\f8ab5bf5+0,1,2,0,1,0+w2k8desoe532c50.txt

10:21:14.373 [397524.460896] <2> retry_getaddrinfo_for_real: ../../libvlibs/vnet_addrinfo.c.1016: 0: getaddrinfo() failed: 11001 0x00002af9

10:21:14.373 [397524.460896] <2> retry_getaddrinfo_for_real: ../../libvlibs/vnet_addrinfo.c.1018: 0: getaddrinfo() failed name: W2K8DESOE532C50

10:21:14.373 [397524.460896] <2> retry_getaddrinfo_for_real: ../../libvlibs/vnet_addrinfo.c.1020: 0: getaddrinfo() failed service: 0

10:21:14.373 [397524.460896] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.901: 0: retry_getaddrinfo_for_real failed: 11001 0x00002af9

10:21:14.373 [397524.460896] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.902: 0: retry_getaddrinfo_for_real failed name: W2K8DESOE532C50

10:21:14.373 [397524.460896] <2> retry_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.904: 0: retry_getaddrinfo_for_real failed service: 0

10:21:14.373 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1566: 0: retry_getaddrinfo() failed: 11001 0x00002af9

10:21:14.373 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1567: 0: retry_getaddrinfo() failed name: W2K8DESOE532C50

10:21:14.373 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1569: 0: retry_getaddrinfo() failed service: NULL

10:21:14.373 [397524.460896] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006

10:21:14.373 [397524.460896] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.322: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006

10:21:14.373 [397524.460896] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.323: 0: vnet_cached_getaddrinfo() failed: 11001 0x00002af9

10:21:14.373 [397524.460896] <2> vnet_is_local_host: ../../libvlibs/vnet_addrinfo.c.324: 0: vnet_cached_getaddrinfo() failed: W2K8DESOE532C50

10:21:14.478 [397524.460896] <2> process_requests: BPCD_CLIENTNAME_RQST

10:21:14.598 [397524.460896] <2> process_requests: BPCD_GET_VERSION_RQST

10:21:14.719 [397524.460896] <2> process_requests: BPCD_GET_PLATFORM_RQST

10:21:14.839 [397524.460896] <2> process_requests: BPCD_GET_VERSION_RQST

10:21:14.959 [397524.460896] <2> process_requests: BPCD_PATCH_VERSION_RQST

10:21:14.959 [397524.460896] <2> retrieveLocalPatchVersion: Reading from C:\Program Files\VERITAS\NetBackup\bin\version.txt

10:21:14.970 [397524.460896] <2> parsePatchVersionString: parsing = >7.1

10:21:14.970 [397524.460896] <2> parsePatchVersionString: theRest = ><

10:21:15.079 [397524.460896] <2> process_requests: BPCD_GET_VERSION_RQST

10:21:15.081 [397524.460896] <2> process_requests: BPCD_PATCH_VERSION_RQST

10:21:15.081 [397524.460896] <2> retrieveLocalPatchVersion: Reading from C:\Program Files\VERITAS\NetBackup\version.txt

10:21:15.081 [397524.460896] <2> parsePatchVersionString: parsing = >7.1

10:21:15.081 [397524.460896] <2> parsePatchVersionString: theRest = ><

10:21:15.199 [397524.460896] <2> process_requests: BPCD_GET_VERSION_RQST

10:21:15.200 [397524.460896] <2> process_requests: BPCD_READ_HOST_CONFIG_RQST

10:21:15.320 [397524.460896] <2> process_requests: BPCD_GET_STDOUT_SOCKET_RQST

10:21:15.320 [397524.460896] <2> process_requests: socket port number = 1

10:21:15.733 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1476: 0: in failed cache: 10109 0x0000277d

10:21:15.733 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1477: 0: in failed cache name: NULL

10:21:15.733 [397524.460896] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1478: 0: in failed cache service: testdaemon

10:21:15.733 [397524.460896] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

10:21:15.733 [397524.460896] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

10:21:15.733 [397524.460896] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

10:21:15.733 [397524.460896] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

10:21:15.733 [397524.460896] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 62623

10:21:15.734 [397524.460896] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:21:15.734 [397524.460896] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\14f\6cf9fd4f+62623,1,0,2,1,0+127.0.0.1.txt

10:21:15.760 [397524.460896] <2> process_requests: Connected on output socket

10:21:15.760 [397524.460896] <2> process_requests: Skipping shutdown of send side of stdout.

10:21:15.760 [397524.460896] <2> process_requests: Duplicated socket on stdout

10:21:15.762 [397524.460896] <2> process_requests: BPCD_DISCONNECT_RQST

10:21:15.762 [397524.460896] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

10:22:24.537 [2784.2788] <2> bpcd main: accept sock = 528

10:22:24.568 [407164.341624] <2> setup_debug_log: switched debug log file for bpcd

10:22:24.568 [407164.341624] <2> bpcd main: VERBOSE = 0

10:22:24.568 [407164.341624] <2> logparams: C:\Program Files\VERITAS\NetBackup\bin\bpcd.exe -standalone

10:22:24.570 [407164.341624] <2> process_requests: offset to GMT -3600

10:22:24.577 [407164.341624] <2> logconnections: BPCD ACCEPT FROM 10.104.155.81.62682 TO 10.104.155.81.13782 fd = 528

10:22:24.577 [407164.341624] <2> process_requests: setup_sockopts complete

10:22:24.584 [407164.341624] <2> bpcd peer_hostname: Connection from host SESTWSS52.atlantica.se (10.104.155.81) port 62682

10:22:24.584 [407164.341624] <2> bpcd valid_server: comparing trfnbu001 and SESTWSS52.atlantica.se

10:22:24.589 [407164.341624] <2> bpcd valid_server: comparing tvgnbulpa001 and SESTWSS52.atlantica.se

10:22:24.590 [407164.341624] <2> bpcd valid_server: comparing tvgnburtv001 and SESTWSS52.atlantica.se

10:22:24.592 [407164.341624] <2> bpcd valid_server: comparing tvgnburtv002 and SESTWSS52.atlantica.se

10:22:24.593 [407164.341624] <2> bpcd valid_server: comparing tvgnbulpa002 and SESTWSS52.atlantica.se

10:22:24.594 [407164.341624] <2> bpcd valid_server: comparing nbusun03-test and SESTWSS52.atlantica.se

10:22:24.595 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 11001 0x00002af9

10:22:24.595 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: nbusun03-test

10:22:24.595 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: NULL

10:22:24.595 [407164.341624] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006

10:22:24.595 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2926: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006

10:22:24.595 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2927: 0: vnet_cached_getaddrinfo() failed: 11001 0x00002af9

10:22:24.595 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2928: 0: vnet_cached_getaddrinfo() failed: nbusun03-test

10:22:24.595 [407164.341624] <2> bpcd valid_server: comparing tvgnburtv002.prd1.prdroot.net and SESTWSS52.atlantica.se

10:22:24.596 [407164.341624] <2> bpcd valid_server: comparing tvgnbulpa002.prd1.prdroot.net and SESTWSS52.atlantica.se

10:22:24.597 [407164.341624] <2> bpcd valid_server: comparing tvgnburtv002v.vesta.no and SESTWSS52.atlantica.se

10:22:24.597 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 11001 0x00002af9

10:22:24.597 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: tvgnburtv002v.vesta.no

10:22:24.597 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: NULL

10:22:24.597 [407164.341624] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006

10:22:24.597 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2926: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006

10:22:24.597 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2927: 0: vnet_cached_getaddrinfo() failed: 11001 0x00002af9

10:22:24.597 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2928: 0: vnet_cached_getaddrinfo() failed: tvgnburtv002v.vesta.no

10:22:24.597 [407164.341624] <2> bpcd valid_server: comparing tvgnbulpa002v.vesta.no and SESTWSS52.atlantica.se

10:22:24.598 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 11001 0x00002af9

10:22:24.598 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: tvgnbulpa002v.vesta.no

10:22:24.598 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: NULL

10:22:24.598 [407164.341624] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.1223: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006

10:22:24.598 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2926: 0: vnet_cached_getaddrinfo() failed: 6 0x00000006

10:22:24.598 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2927: 0: vnet_cached_getaddrinfo() failed: 11001 0x00002af9

10:22:24.598 [407164.341624] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2928: 0: vnet_cached_getaddrinfo() failed: tvgnbulpa002v.vesta.no

10:22:24.598 [407164.341624] <4> bpcd valid_server: SESTWSS52.atlantica.se is not a master server

10:22:24.598 [407164.341624] <16> bpcd valid_server: SESTWSS52.atlantica.se is not a media server either

10:22:24.601 [407164.341624] <2> process_requests: output socket port number = 2126

10:22:24.608 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1527: 0: in failed file cache: 10109 0x0000277d

10:22:24.608 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1528: 0: in failed file cache name: NULL

10:22:24.608 [407164.341624] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_addrinfo.c.1529: 0: in failed file cache service: testdaemon

10:22:24.608 [407164.341624] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2474: 0: vnet_cached_getaddrinfo failed: 6 0x00000006

10:22:24.608 [407164.341624] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2475: 0: vnet_cached_getaddrinfo failed ret: 10109 0x0000277d

10:22:24.608 [407164.341624] <2> vnet_cached_get_service_port: ../../libvlibs/vnet_addrinfo.c.2476: 0: vnet_cached_getaddrinfo failed service: testdaemon

10:22:24.608 [407164.341624] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1827: 0: vnet_cached_get_service_port() failed: 6 0x00000006

10:22:24.608 [407164.341624] <2> is_pbxable_server: ../../libvlibs/vnet_connect.c.1828: 0: service: 2126

10:22:24.610 [407164.341624] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002

10:22:24.610 [407164.341624] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\VERITAS\NetBackup\var\host_cache\09f\db80789f+2126,1,0,2,1,0+10.104.155.81.txt

10:22:24.613 [407164.341624] <2> process_requests: <---- NetBackup 7.1 0 ------------initiated

10:22:24.613 [407164.341624] <2> process_requests: VERBOSE = 0

10:22:24.613 [407164.341624] <2> bpcd exit_bpcd: exit status 46  ----------->exiting

10:22:24.613 [407164.341624] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46

 

10:22:24.613 [407164.341624] <16> process_requests: Server access denied

 

 

Under Host Properties, it is showing connected

Please help!!

 

Discussion Filed Under:

Comments 4 CommentsJump to latest comment

sazz.'s picture

You have done bptestbpcd -client sestwss52 -verbose -debug at 11:25 but the bpcd logs doesn't have information about that time. Also the bptestbpcd connected fine and exited with status 0.

Your bpcd log on client shows
10:22:24.613 [407164.341624] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46

10:22:24.613 [407164.341624] <16> process_requests: Server access denied

Chekc the windows firewall on ws 2008 client. Disable it if it is enabled

Also have you tried the nslookup from client to masterserver ip and name.

Marianne's picture

 

10:22:24.598 [407164.341624] <4> bpcd valid_server: SESTWSS52.atlantica.se is not a master server

10:22:24.598 [407164.341624] <16> bpcd valid_server: SESTWSS52.atlantica.se is not a media server either

 

You need to add SERVER entry for SESTWSS52.atlantica.se on the client.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
Nagalla's picture

did your master and media servers are same?

if not what is the output of bptestbpcd from media server to client?

revaroo's picture

Agree  with Mariannes suggested fix. The servers IP connecting to the client is resolved as SESTWSS52.atkancia.se and is not in the SERVER list on the client.