Endpoint Protection

 View Only
  • 1.  SCAN-to-EMAIL Pdf documents (very slow delivery)

    Posted Oct 11, 2011 12:12 PM

     

    To explain the setup: We have an Exchange 2003 server which is a WIN2003, and a DC server with WIN2008, both servers have SYMANTEC ENDPOINT PROTECTION installed.

    I have configured a network scanner with IP address on the network that is used every day for "Scan to E-Mail" documents (converting images to PDF) which should work 100% flawlessly.

     

    The problem:

    A single document scanned (1 page long), is taking around 40 minutes to deliver in the respective mailbox in exchange, instead of 1 or 2 minutes.

     

    Therefore, I would like to know if SEP always analyzes scanned documents that are sent via SMTP or how can I find out or disable that option, for one scanner located inside our LAN and that only sends PDF documents to inside users (not ousiders). Should I need to add a centralized exception for PDF format documents on the exchange 2003 server?  



  • 2.  RE: SCAN-to-EMAIL Pdf documents (very slow delivery)

    Broadcom Employee
    Posted Oct 11, 2011 12:58 PM

    remove the email plugin of SEP on the exchange server



  • 3.  RE: SCAN-to-EMAIL Pdf documents (very slow delivery)

    Posted Oct 12, 2011 04:54 PM

    is there a place or documentation to remove it in version 11.xx, so I can make sure to remove it on the exchange server (win2003)

    Thanks.



  • 4.  RE: SCAN-to-EMAIL Pdf documents (very slow delivery)

    Posted Oct 12, 2011 09:15 PM

    You can do it from add/remove programs and modify the sep install to remove the component or you can remove the outlook email scan policy from within the AV policy in the SEPM.



  • 5.  RE: SCAN-to-EMAIL Pdf documents (very slow delivery)

    Posted Mar 30, 2021 03:30 AM
    First of all, everyone.
    I have a question which is the best application to convert PDF documents?