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Scan Engine 5.2.11 - Windows 2008 R2 - LiveUpdate Not Working

Created: 23 Feb 2012 | 1 comment

Hi guys,

 

I have followed the below KBS - we have SAV for NAS 5.2.11 on Windows 2008 R2:

http://www.symantec.com/business/support/index?page=content&id=TECH152863

http://www.symantec.com/business/support/index?page=content&id=HOWTO65770

  

I can access the Liveupdate site via proxy server from the server fine.  I have editted liveupdate.conf as follows, but it doesn;t update - how can I force it to try and update?  Also I have downloaded the LUA program - what defs do I need to pick - is it Liveupdate > Java Liveupdate?  Do I need to edit conf file to point to local LUA install if the first method does not work?

 

# LiveUpdate.conf

hosts/0/url=http://liveupdate.symantecliveupdate.com:80/

hosts/1/url=http://liveupdate.symantec.com:80/

cacheMode=false

downloadCachesize=5368709120

maxPackageContentSize=2147483647

maxPackageSize=2147483647

proxy=10.xxx.xx.xx:8080

proxyusername=****\*******

proxypassword=**********

logfile=C:\Program Data\Symantec\Java LiveUpdate\liveupdt.log

workdir=C:\Program Data\Symantec\Java LiveUpdate\Downloads

 

Thanks 

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Davinci_uk's picture

This is the message I receive in the console:

 

"Java LiveUpdate Error" - scroll to the right to see....

I have tired install LUA as well as manually downloading updates.  Question :

- What def type is it?  I am trying Liveupdate > Java Liveupdate for Windows

- What directroy should it be copied down to?  I have tried pointing it directly (running Windows 2008 R2) C:\Program Data\ Symantec\Java Liveupdate\Downloads.