Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Scan Engine 5.2.11 - Windows 2008 R2 - LiveUpdate Not Working

Created: 23 Feb 2012 | 1 comment

Hi guys,

I have followed the below KBS - we have SAV for NAS 5.2.11 on Windows 2008 R2:

I can access the Liveupdate site via proxy server from the server fine.  I have editted liveupdate.conf as follows, but it doesn;t update - how can I force it to try and update?  Also I have downloaded the LUA program - what defs do I need to pick - is it Liveupdate > Java Liveupdate?  Do I need to edit conf file to point to local LUA install if the first method does not work?

# LiveUpdate.conf









logfile=C:\Program Data\Symantec\Java LiveUpdate\liveupdt.log

workdir=C:\Program Data\Symantec\Java LiveUpdate\Downloads


Comments 1 CommentJump to latest comment

Davinci_uk's picture

This is the message I receive in the console:

"Java LiveUpdate Error" - scroll to the right to see....

I have tired install LUA as well as manually downloading updates.  Question :

- What def type is it?  I am trying Liveupdate > Java Liveupdate for Windows

- What directroy should it be copied down to?  I have tried pointing it directly (running Windows 2008 R2) C:\Program Data\ Symantec\Java Liveupdate\Downloads.