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Scan Engine 5.2.11/SAV for NAS 5.2.11 - Stats Delay? Refresh Rate?

Created: 23 Feb 2012 | 3 comments

Hi, we are using on 2008 R2 Vm and netapp filer (Ontap

When we open files on the monitoried NAS share, it take about 5 minutes to update the stats on the Scan Engine console screen to say more files have been scanned.

When I restart service or reboot, these stats go back to 0 - is this normal?  Are there logging/reporting features like in SEP that should you the virus path/filename..etc so we can keep track?


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TSE-JDavis's picture

Yes, this is normal. You can run a detailed report to see exactly what is being logged. If you want to see every file scanned, you would need to raise the logging level to Information.

Davinci_uk's picture

Thank you again.

I have previously selected information level logging.

If I click on generate report - nothing comes up.  If I click export report and then open, it is empty and just says ERROR:

Any ideas!  Sorry for all the posts!

I have selected logging correctly (i think)

Aniket Amdekar's picture


Can you increase the duration for which you are running the report?

Its possible that due to the delayed reporting, the data for this 1 day is not yet present in the database.