Scan Engine initialization issue - CSAPI failed to initialize (SunOS)
Created: 13 May 2013 | 4 comments
I am having some trouble loading up the new virus definitions. Our test environment fails to initialize and in the logs I am getting the following:
2013/05/14-15:46:40 400 CSAPI failed to initialize.
2013/05/14-15:46:40 0 Scan Engine is shutting down; logs may contain more information.
Furthermore, I am also getting this in the other log directory:
1368510400|11|2|1|30|URL scanner initialization failed.|43|18.104.22.168|44|1344|45|172
I have followed a number of instructions from articles, but I am still getting the error:
I have done the following:
1. downloaded the latest definitions, extracted them and loaded them up to /opt/SYMCScan/bin/definitions/AntiVirus/VirusDefinitions/
2. I have also followed another thread regarding the URL Scanner Initialization issue - where it tells me to create a ssejvm.config java virtual machine initialization file - this didn't fix the issue neither?
Discussion Filed Under: