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Scan Engine/SAV for NAS - Manual Liveupdate?? Win 2008 R2.

Created: 24 Feb 2012 | 11 comments
Davinci_uk's picture
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Hi, long sotry short, you may of seen, we are having problems with Java LiveUpdate working from SE 5.2.11.

 

In the meanwhile is there a way to manually download the defs?  I have tried going to the liveupdate site and downloading the package for Windows, that ends in i32.exe, but I get this message:

 

Is there a 64bit version or manual container I can download and copy to reelvant directory to get this up to date?

 

Getting desperate here, any help appreciated!

 

Thanks

 

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Davinci_uk's picture

Thank You Pete - sorry for duplicate.

 

Never know which board to put on - think one is more quiet than the other!

 

Having a read and test now.

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Davinci_uk's picture

Hi,

As the article suggests I try the i86.exe file (as no SEP on my test box), but I get the following message:

 

 

Trying the 64bit one now...

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Davinci_uk's picture

Try the 64bit version and get this message:

 

Is there a way to extract the contents of the defs and dump them in the directory manually?  Seem to be stuck ina  opp that its doesn;lt like being on a 64bit OS?

 

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pete_4u2002's picture

which one did you used?

20120223-001-i64.exe
 

 or

20120223-001-v5i64.exe
 

can you try the one which you have not tried?

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Davinci_uk's picture

I have managed a bodge for now, but it still does not work - think I will look to use our central LUA - thanks for the help Pete.

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BenDC's picture

The following article guides you though updating Scan Engine defs manually on your 64bit os.

Intelligent Updater not working with Symantec Scan Engine 5.2 installed on 64-bit Operating System.: http://www.symantec.com/business/support/index?pag...

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Davinci_uk's picture

Hi Ben - there is no link to the article.

 

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BenDC's picture

Strange, I see the link and was able to access it in previous post.

http://www.symantec.com/business/support/index?pag...

 

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