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scan error

Created: 09 Aug 2012 • Updated: 14 Sep 2012 | 5 comments
This issue has been solved. See solution.

Hi Team,

We are getting scanning error in win 7 machine .

please check scrren  shot .

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Alex_CST's picture

Bit more info please:

Is this managed by a SEPM?

Is this an administrator (policy) defined scan or a manual scan?  

Can you scan at all ?

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Anil kondalkar's picture

Manage with SEPM.

manually scan

reinstalled the client.

Brɨan's picture

Did you try disabling the current scan and creating a new one in the SEPM?

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Ashish-Sharma's picture


Can you verify

What Sep Version ?

Windows 7 Version ?

11.0.5, it may work but is not supported. Symantec support will not be able to help resolve any issues that you may experience with your SEP environment.

Thanks In Advance

Ashish Sharma

Mithun Sanghavi's picture


What version of SEP 11.x are you running on this Windows 7 machine?

Secondly, Is this issue occurying only on this machine or other machines as well?

Is there a GPO policy set which could be causing this issue - ??

Check these Threads -

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


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