Hi Rick,

Can I ask what product your running SAV or SEP? Also I am a little confused about your question because you should never be seeing 1.7 million files as "files omitted". So my question is does it actually say that 1.7 million files were skipped or are more files simply being scanned on some systems but not others. If the second is true it might just be that the machine has that many more files in it. This could account for the difference in the number of files scanned. It might also be helpful to know which report you are seeing this information in.

Thanks Rick,
Grant

Thanks for the reply Grant-

SEP MR5...Here is a copy of scheduled scans for the last 3 weeks. I guiess it doesn't state omissions per say but what else could it be? I haven't drastically removed files from my PC; snapshot from log file below.

there could be decompressiung error while extracting. May be vpdebug will inform why the number of files scanned are less in number.

Is there any exclusion in the last scan and the present scan?

For debugging skipped files in SEP 11, what flags should I set? Thanks!

All skipped file will show up in Event Viewer App logs.
With Could not scan warning

Thanks! This explains a lot. From a fast pass of love files it looks like all decomposer engine issues. I've looked for SEP info regarding this but find Enterprise related info.

Thanks for all yout time!

Thanks Grant-

I have 106 gig free on my drive and looking at event logs there are a few thousand files getting skipped by decompose engine. Deducing, it must be corrupted defs. Argh! This is nearly a fresh install; only 2 months old. I wonder how often defs get hosed? I wonder if I need to be looking at an alternative solution to SEP

I can't say for sure how often the defs get corrupted. We see it maybe once a week or so in the forums but again this is a help forum that users only frequent when they are experiencing an issue so that is not a very good estimate. Personally on my two computers that run SEP it has never happened (almost 2 years). The process is fairly quick to get it cleared up, it should take less than five minutes or so. 

I posted the guide above. Please come back and let us know how it turned out.

Thanks
Grant

Reason for files getting omitted

"Could not scan [#] files inside [path][filename] due to extraction errors encountered by the Decomposer Engines" during a scan

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002073015235648

I also noticed manual scan and shceduled scan have difference numbers of scanning files on my machine.

Is anybody else expeirencing the same problem?