Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

SCAN Popup Showing

Created: 18 Oct 2012 • Updated: 19 Oct 2012 | 6 comments
This issue has been solved. See solution.

HI,

Every time when some user start System Scan popup Showing.

Check attached reference

Comments 6 CommentsJump to latest comment

W007's picture

Hello,

Check this fourms

https://www-secure.symantec.com/connect/forums/show-hide-endpoint-scan-progress-window

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
amitjain621's picture

Thanks attached thread are working

I have select do not Show scan progress.

Ashish-Sharma's picture

Hi Amit,

How many system are showing sccaning progress ?

Hiding scan progress

  1. Login to the SEPM
  2. Click Clients
  3. Select your group which is affected by this issue
  4. Click the Policies tab (at the top)
  5. Open your Virus and Spyware Protection policy
  6. Click Administrator-Defined Scans
  7. Click Advanced
  8. Under Show scan pgoress options, select Do not show scan progress.
  9. Click OK.

Reference :

https://www-secure.symantec.com/connect/forums/scanning-pop-ups-are-killing-my-client

Thanks In Advance

Ashish Sharma

Nagesh Singh's picture

 Let us know the Version of SEPM as well as Client?

Thanks & Regards,

Nagesh Singh

Chetan Savade's picture

Hi,

Have you checked the option 'Allow startup scan to run when users log on'.

Navigate thought the following path to check the settings:

SEPM --> Policies --> Virus & Spyware Policies --> Edit assigned policy --> Under windows settings --> Administrator defined Scans--> Startup & Triggered Scans --> Allow startup scan to run when users log on

Also you can change scan progress settings to 'Do not show scan progress'

Screenshot is attached to the reference

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

consoleadmin's picture

Login Sepm Console

Go to Policies.

Then click on Antivirus and Antispyware  Select Antivirus and Antispyware policy

Click in Advance under Administrator-Define Scan Tab

Uncheck the Run startup when user Logon

Then Ok.

Apply the same to group where you want to assigned

Snap for your refference

Thanks.