Endpoint Protection

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  • 1.  Scan Time doesnt start when its supposed

    Posted Dec 14, 2012 03:19 PM

    I have my scan times set to do a lunch time scan starting at 12pm.  For some reason the scans start around 1:30 or 2:00, instead of 12pm on a random pcs.  what can i look for to find the cause of this problem?



  • 2.  RE: Scan Time doesnt start when its supposed

    Posted Dec 14, 2012 05:40 PM

    What version are you running?



  • 3.  RE: Scan Time doesnt start when its supposed

    Posted Dec 14, 2012 06:02 PM

    I am running version SEPM 12.1.1000



  • 4.  RE: Scan Time doesnt start when its supposed

    Posted Dec 14, 2012 06:07 PM

    Did you upgrade from a 11.x version? If so, what version?



  • 5.  RE: Scan Time doesnt start when its supposed

    Posted Dec 14, 2012 10:37 PM

    HI,

    Symantec Endpoint Protection: Scheduled scan start is delayed, or scan progress stops or proceeds slowly

    http://www.symantec.com/docs/TECH162202



  • 6.  RE: Scan Time doesnt start when its supposed

    Broadcom Employee
    Posted Dec 15, 2012 05:00 AM

    Hi,

    With reference to this article it may happen. It would be a concern if it's happening on all the clients. Approximately total how many clients are going through dealy scan.

    Symantec Endpoint Protection: Scheduled scan start is delayed, or scan progress stops or proceeds slowly

    Article:TECH162202  |  Created: 2011-06-13  |  Updated: 2011-06-29  |  Article URL http://www.symantec.com/docs/TECH162202

     



  • 7.  RE: Scan Time doesnt start when its supposed

    Posted Dec 16, 2012 09:38 AM

    Kindly confirm how many systems are running in your network and how many systems have same issue?



  • 8.  RE: Scan Time doesnt start when its supposed

    Broadcom Employee
    Posted Jan 10, 2013 03:01 AM

    Hi,

    Could you please update this thread?