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  • 1.  Scanner can't submit Some Mail to Control Center

    Posted Sep 19, 2011 04:23 AM

    I am facing a Strange Problem with my Implementation .I am using a Control Center with 4 Scanners .One Scanner is not able to submit certain emails from a sender  to Control Center Content Quarantine folder .When it tries to send that email on Port 41025 ,it gets this error message "451 4.4.2 [internal] connection closed by remote host " .ON the Control Center side ,I have done the following steps

    Restarted MTA and Agent Service ...did not help

    Restarted Control Center Service ..did not help

    Kindly suggest on what could be the Problem .At the same time ,this Scanner is able to submit all the other emails .

     



  • 2.  RE: Scanner can't submit Some Mail to Control Center

    Broadcom Employee
    Posted Sep 19, 2011 11:33 AM

    This sounds like a firewall issue. You should consider checking your firewall settings.