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scanning is running

Created: 21 Feb 2013 • Updated: 25 Feb 2013 | 5 comments
This issue has been solved. See solution.

From client system how can i check the server schedule scanning is running?

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Sumit G's picture

Rtvscan.exe service will be running in the processes while system getting scan.


Sumit G.

Ashish-Sharma's picture


You can check Scan Logs

SEP client GUI ->View logs ->Virus and spyware Protection ->Scan Log

Thanks In Advance

Ashish Sharma

Sumit G's picture

Also the Window event getting generated and reflect in Event Viewer / Applications

Detail of Log

Date - xx/xx/xxxx   Source - Symantec AntiVirus

Time - xx:xx     Category - None

Event ID - 3

Description :

Scan started on all drives and all extensions.


Sumit G.

Rafeeq's picture

if you are on verion 12.1 there will be NO RTVSCAN.exe its been replaced

ccsvchost takes care of everything now

check if this process is running to confirm that scan is running

and also if you want to check what files are scanned you can enable this log

How to log all files and directories scanned during On-Demand / Scheduled Scan with Symantec Endpoint Protection 11.0

ᗺrian's picture

What version are you on first of all?

On SEP 11.x, if you open the GUI, you will see a notice at the top right that a scan is running. Also, rtvscan will be utilising CPU.

On SEP 12.1, ccsvchst.exe will be utilising the CPU. Plus you can check the scan log, it will show that a scan has started and you will not see a completion time, which indicates it is ongoing.

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