Video Screencast Help

Scanning in SafeMode no longer an option

Created: 26 Aug 2011 • Updated: 16 Dec 2011 | 1 comment
This issue has been solved. See solution.

We've recently upgraded to symantec Endpoint Protection 12.1 and have noticed that we can no longer scan a computer in safe mode..Is this by design or is there another way to do a full scan on a computer in safe mode?


Comments 1 CommentJump to latest comment

Chetan Savade's picture


Go to Windows taskmanager --> File --> New task --> browse "C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\SymCorpUI.exe" If it is server 2008 or windows 7 you will have to browse to program(x86) data folder instead of program files.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<