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Scans run at unscheduled times.

Created: 06 Nov 2013 | 3 comments

Hello - I have my scans set to run every Wednesday at 4:30.  When I look at my scan logs - the scan runs at 3pm.  how do I get the scan to run at 4:30?  or can you tell me a reason why this is happending and how to fix.


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.Brian's picture

What's the exact version of SEP? Did you upgrade from a previous version?

Is this a full scan that runs at the wrong time or a custom one?

It's possible an old scan can be "stuck" in the registry. See some solutions here:

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Rafeeq's picture

 you can call Symantec support to request the "SymRmvScan" Utility .  Wish it help !!

Using the "SymRmvScan" Utility

Mithun Sanghavi's picture


What exact version of SEP 12.1 are you running?

Make sure you are running the Latest version of SEP 12.1.3 and above.

There was a FIX in SEP 12.1.RU2.

Hope that helps!

Mithun Sanghavi
Senior Consultant

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.