Scheduled policy for auto update in the group doesn't update SEP client
Created: 22 Sep 2012 | Updated: 26 Sep 2012 | 9 comments
This issue has been solved. See solution.
Hi,
Can anyone please provide me with the steps in order to make sure that all SEP client v11 in my existing environment is upgraded to SEP v12.1 RU 1 MP1 within specified time schedule (7 PM - 12 midnight) ?
Because I have assigned both SEP clients 12.1 all version 32 and 64 bit but until today it is not updating.
I'm using SEPM V12.1 RU 1 MP 1
Thanks.
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HI,
Try to restart the client and check update or not ?
Upgrade clients to SEP 12.1 by Auto upgrade feature
https://www-secure.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature
When you are exporting package,you must switch the option "Remove all logs,communication settings.." from Installation Settings under Admin/Install Packages/ tab and export package with this installation settings you created
Check this thread
https://www-secure.symantec.com/connect/forums/client-discovery
Or
Edit###
You can check Ariv comments on one of Thread
https://www-secure.symantec.com/connect/forums/some-workstation-not-updating-sep
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
HI,
Upgrade clients to SEP 12.1 by Auto upgrade feature
https://www-secure.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature
Hi,
Does this means that I have to initiate mass reboot in all of the computer & server in the group so that the upgrade is working ?
Kind regards,
John Santana
Graduate IT Professional
--------------------------------------------------
Please be nice to me as I'm newbie in this forum.
You can push via auto upgrade. This will allow you to set a specific time frame.
Yes, if upgrading from 11.x to 12.1 you will need to initiate a reboot. SEP 12.1 does a side by side install where it updates what it can but still needs a reboot to finish the upgrade.
SEP Knowledge Base
Endpoint SWAT
Hi Brian, I have set the setting as follows:
The Policy
and this is what I set on the SEP package:
is that the correct combination to make sure that the client is rebooted and then upgraded immediately ?
Kind regards,
John Santana
Graduate IT Professional
--------------------------------------------------
Please be nice to me as I'm newbie in this forum.
The client will need to be upgraded first, than the reboot will take place.
You also need to check the box for "Upgrade Schedule" so it is applied.
SEP Knowledge Base
Endpoint SWAT
Test the setting in one client. Move the client in test group and assign the package.
Set the upgrade schedule time as per your time. Apply the policy and check the result.
If it work then assign the same ot other group.
HI,
Please Check box "Upgrade Schedule" if you want to Schedule.
Note : You must test the AutoUpgrade process before you attempt to upgrade a large number of clients in your production network. If you do not have a test network, you can create a test group. You can add a few non-critical clients to the test group and upgrade them by using AutoUpgrade. You can confirm the upgrade completed successfully by verifying the version number of the client software that appears in the About dialog box
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
yes that does seems to work Ashish !
so at the moment it is unchecked hence the client gets updated directly.
Kind regards,
John Santana
Graduate IT Professional
--------------------------------------------------
Please be nice to me as I'm newbie in this forum.
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