Endpoint Protection

Hi Symantec support

1. Can you please provide me specific steps for how to create schedule report to get SEP client list (name) which is 8 days outdated?

2. How to create report for client which SEP service is stop or auto protect is disable?

Many thanks

Hi,

Folloe this steps

Steps are below

Open and login to the SEPM
 
Click Monitors

Click Notifications

Click Notification Conditions
 
Click Add
 
Select "Virus definitions out-of-date"

Enter the notification name(eg- old defintion)

Select condition (eg- 8 Days )

Add your email id here.

How to create a Scheduled Report in Symantec Endpoint Protection Manager ?

http://www.symantec.com/business/support/index?page=content&id=TECH96790

http://www.symantec.com/business/support/index?page=content&id=TECH105865

2. How to create report for client which SEP service is stop or auto protect is disable?

It's not possible in sepm

Check this idea

https://www-secure.symantec.com/connect/ideas/notification-alert-soon-sep-clients-which-were-once-reporting-sepm-goes-offline

Moving to SEP forum for better visibility.

Hi Symantec Support

1. Understood that notification can do this, but notification does not send email on same time everyday, the time interval is 10 hours at the longest.

2. If SEPM cannot create such report, which computer status or which column in Symantec Log or report indicate that Symantec service is stop or auto protect is diabled ?

1. Understood that notification can do this, but notification does not send email on same time everyday, the time interval is 10 hours at the longest.

The default damper period for notifications is Auto (automatic). If a notification is triggered
and the trigger condition continues to exist, the notification action that you configured is not
performed again for 60 minutes. For example, suppose you set a notification so that you are
emailed when a virus infects five computers within one hour. If a virus continues to infect your
computers at or above this rate, Symantec Endpoint Protection emails you every hour. The
emails continue until the rate slows to fewer than five computers per hour

2. If SEPM cannot create such report, which computer status or which column in Symantec Log or report indicate that Symantec service is stop or auto protect is diabled ?

Check this thread

https://www-secure.symantec.com/connect/forums/possibilty-notification