Endpoint Protection

schedulled reports are not srunning, it was working till last week, checked SMPT and that is working fine as able to sent test eamil. is there any thing need to check and fix for this issue

Delete and re-create the report

What version is this for?

Thanks, I did deleting and recreating, but still not working, version 12.1.1.4a

When you setup SMTP, was the test successful on the SEPM side?

Was an upgrade done or anything change?

have you checked the logs any event find here ?

Yes test is getting successfull, we up-graded last month and After up-grade also I was getting report, this is stopped three days back only, no changes made.

I can see the below message, is this somtjing wrong here. please suggest

2014-04-22 06:55:41.986 THREAD 29 WARNING: com.sygate.scm.util.mail.EmailException: javax.mail.MessagingException: Could not connect to SMTP host: EXV0BOI.boigroup.net, port: 25;
  nested exception is:
    java.net.ConnectException: Connection refused: connect
    at com.sygate.scm.util.mail.Email.sendMessage(Email.java:428)
    at com.sygate.scm.util.mail.Email.send(Email.java:334)
    at com.sygate.scm.util.mail.Email.send(Email.java:300)
    at com.sygate.scm.server.util.MailUtil.sendMailAndThrowErrorIffSendFailes(MailUtil.java:337)
    at com.sygate.scm.server.util.MailUtil.sendMail(MailUtil.java:227)
    at com.sygate.scm.server.task.notification.EmailHelper.doMail(EmailHelper.java:170)

Is your SMTP box down? SEPM cannot connect. Ensure you provided proper credentials and all fields are filled out

THREAD 29 WARNING: com.sygate.scm.util.mail.EmailException: javax.mail.MessagingException: Could not connect to SMTP host: EXV0BOI.boigroup.net, port: 25;
 

Are you able telnet port 25 ?

Thanks for you help, I am able to get now after restarting services of sepm. this can be closed.