Data Loss Prevention

 View Only
  • 1.  Schema Creation Error during installation

    Posted Jun 13, 2016 09:01 PM

    Hi,

    I got an error during installation of Symantec DLP. I raised this to our DBA but I just would like to ask anyone just an information and a heads up on what this error and what could possibly be its cause.

    error-dbintialization.JPG

    Any inputs would be very much appreciated.

    Thank you.

    Dave



  • 2.  RE: Schema Creation Error during installation

    Trusted Advisor
    Posted Jun 14, 2016 02:21 AM

    Hello,

     It will be easier to help you if you shared log file as this could have many reason.

    Most usual issue with database creation are:

    - missing LOB tablespace (or incorrect name)

    - missing privilege for DLP DB account

     

     Regards.



  • 3.  RE: Schema Creation Error during installation

    Posted Jun 14, 2016 02:39 AM
      |   view attached

    Hi Stephane,

    this is the schemacreation.log is there any other log that needs to be checked?

    thanks for your time.

     

    Attachment(s)

    docx
    schemacreation-log.docx   145 KB 1 version


  • 4.  RE: Schema Creation Error during installation

    Trusted Advisor
    Posted Jun 14, 2016 07:15 AM

    hello,

     

    You have to create a tablespace named "LOB_TABLESPACE".

     

     Regards

     

    main error in log file is

    ------------------------------

    ERROR at line 8:

    ORA-00959: tablespace 'LOB_TABLESPACE' does not exist



  • 5.  RE: Schema Creation Error during installation

    Posted Jun 14, 2016 09:45 AM

    Overall it looks like they didn't follow the Oracle install guide. While they are DBAs, there are certain things that have to be created for DLP to work correctly. I'd send the guide over and make sure they ran the correct templates, post install/user creation, etc.

    Aaron



  • 6.  RE: Schema Creation Error during installation

    Posted Jun 14, 2016 12:12 PM

    To echo @Amyers6671's comment how was the DB created?  Did your DBA's prepoulate the DB somehow or did you leverage the template for creating the DB?  If you did not create the DB using the supplied template or elsewise?

    In order to have a working and SUPPORTED Database by Symantec you need to follow the supplied template.

    Let us know how the DB was created.



  • 7.  RE: Schema Creation Error during installation
    Best Answer

    Posted Jun 20, 2016 02:07 AM

    Hi All,

     

    This issue was resolved by adding two tablespace the DRSYS and LOB_TABLESPACES.

     

    Thank you all so much for all your inputs.

     

    Regards,

    Dave



  • 8.  RE: Schema Creation Error during installation

    Posted Jun 20, 2016 02:08 AM

    Apparently we did lack two table spaces DRSYS and LOB_TABLESPACES.

     

    thank you stephane.