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Screwed-up Reports in Version 12.1.4a ?

  • 1.  Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 04, 2014 07:40 AM

    Hi All,

     

    after our recent upgrade from 12.1mr1 to 12.1.4a, today I had a first look at the Reports-Tab.

    Server seems to be running fine, so I did not spend much time checking every detail, but I received one of the automatic mails informing me about out-of-date clients, so I had to take a look.

    What I found was a kinda messed-up GUI, seems like it is displaying the actual dtabase-entry names (see sceenshots below).

    My question now is: Is this intended? Or is it a bug, aka something went wrng during the upgrade??

    Regards

    Stephan

    Edit: Cannot insert a pic directly,, so I had to attach the files, sorry.

     

     

     



  • 2.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 04, 2014 07:42 AM

    sceenshots missing ?



  • 3.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 04, 2014 07:45 AM

    Wow you are fast!

    Had to attach them as the Insert-Picture Button didn't work for me... meh...



  • 4.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 04, 2014 07:47 AM

    You might have made some changes to your PHP files which are in Reporting\Inventory Folder

    Open any Computer status or Inventory.php file and look for word Echo , do you find any?

    Do a repair of SEPM from add/remove programs.



  • 5.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 04, 2014 07:48 AM

    Ya As per screen shot may be Bug.try to repair SEPM on Add/Remove program.



  • 6.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 04, 2014 08:37 AM

    If none of the above work, call support

    How to create a new case in MySymantec

    http://www.symantec.com/docs/TECH58873

    Phone numbers to contact Tech Support:

    Regional Support Telephone Numbers:

        United States: https://support.broadcom.com (407-357-7600 from outside the United States)
        Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
        United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/support/contact_techsupp_static.jsp



  • 7.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 05, 2014 11:50 PM

    Just to have better insight:-

    1)We dont have any build with 12.1.MP1,Can you please provide the exact base version to which you are upgrading ?

     



  • 8.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 06, 2014 12:37 AM

    Hi

    Have you tried repairing the SEPM

    Regards

     



  • 9.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 06, 2014 05:32 AM

    Hi,

     

    not yet, I'm currently too scared ;) As the system, basically, runs flawlessly....



  • 10.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 06, 2014 06:27 AM

    This is certainly a new one on me!

    You mentioned you upgraded to 12.1.4013.4013 which is RU4, while RU4a is 12.1.4023.4080.  Do you dare upgrade again?

    Might fix it, might completely blow up and require a DR crying



  • 11.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 06, 2014 07:35 AM

    Wow you almost had me have an heart-attack ;)

    But it all good. I wrote down the client-Version, stupid me. Server is indeed at 12.1.4023.4080.

    Thanks for the Heads-Up.

     

    And yes, I am scared of screwing the whole thing and the Dr that will follow crying

     



  • 12.  RE: Screwed-up Reports in Version 12.1.4a ?

    Posted Mar 06, 2014 07:36 AM

    Hi,

     

    I upgraded from 12.1.1000.157 to 12.1.4023.4080. :-)

     

     

    Edited the Version after the update because i initially wrote down the Client-version...