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Script Task got removed - default and custom both - after installing the Hotfixes 5 in Altiris 7.5 SP1

  • 1.  Script Task got removed - default and custom both - after installing the Hotfixes 5 in Altiris 7.5 SP1

    Posted Aug 31, 2015 06:21 AM

    Hello all,

    We have installed Altiris 7.5 SP1 hotfixes to make it 7.5 SP1 HF5.

    After installing the same, we are not able to see the scripted task which we created on the server as well as script task readily available in Altiris console under Jobs and Tasks page.

    Please help.



  • 2.  RE: Script Task got removed - default and custom both - after installing the Hotfixes 5 in Altiris 7.5 SP1

    Broadcom Employee
    Posted Aug 31, 2015 06:45 AM

    Check ItemDeleted sql table whether these scripted tasks were deleted or not:

    SELECT * FROM ItemDeleted
    ORDER BY DeletedDate
    DESC

    If you find them in ItemDeleted sql table, then compare deletion date with logs for this time range to identify what was triggered during configuration (or repair?)

    Also check Item sql table to make sure whether these tasks are available there or not:

    SELECT * FROM Item WHERE Name LIKE 'your tasks name'



  • 3.  RE: Script Task got removed - default and custom both - after installing the Hotfixes 5 in Altiris 7.5 SP1

    Posted Sep 01, 2015 08:43 AM

    Hi Igor,

    In the second SQL query, I can see that all the tasks are listed and are available.

    I am having a support case with Symantec for these, he told that there is some issue in webpart.config file, due to which I am facing the issue.

    Can you suggest me something else?



  • 4.  RE: Script Task got removed - default and custom both - after installing the Hotfixes 5 in Altiris 7.5 SP1

    Posted Sep 01, 2015 08:52 AM

    Hi Igor,

    Its web.config file.



  • 5.  RE: Script Task got removed - default and custom both - after installing the Hotfixes 5 in Altiris 7.5 SP1
    Best Answer

    Posted Sep 03, 2015 05:00 AM

    Hi Igor,

    It was solved by installing the taskservertask which was not installed.

    we have installed it manually on NS server and now we can see all the task listed in the Jobs and Task page both default and custom.