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Scripted Agent 7.x install, configure Task Server

Created: 21 Jul 2011 • Updated: 21 Jul 2011 | 9 comments

I can't get the task server configured correctly.  I don't think I have the correct switches for it:

"\W7PKG\SOFTWARE\Altiris\NSClient\aexnsc.exe" -s -a ns="server" nsweb="server/Altiris" NOSTARTMENU /s

The ns client configuration works correctly, but it seems like without the task server configured correctly, we can not do inventory. 

And when I reset the agent, it doens't point to the correct task server. 

I am at a loss. 

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mclemson's picture

Proper format for ns= is the FQDN server name, and proper format for the nsweb= is http://FQDN/Altiris

You'd want to use a command line like:
aexnsc.exe -s -a ns="server.yourdomain.com" nsweb=http://server.yourdomain.com/Altiris NOSTARTMENU /s

Can you resolve the hostname FQDN (e.g. server.yourdomain.com) from the client?

Do you mean that you want the client to be a Site Server running task service?  This would be an entirely different, additional procedure.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

AlChan's picture

Thanks for the reply. 

The FQDN server name is correct and I can resolve this from a client system. 

I don't want the client to be a Site Server running task services, sorry, that part was a bit confusing. 

The initial inventory task that runs fails.  The exact Result: Failure - return code -1.

Does the task server need to be the same as the Altiris server or can they be different?  I am also thinking maybe the task server is out of licenses, but I don't have access to determine this. 

mclemson's picture

The most likely cause for failure of that task is that the inventory agent is not installed.  Is the policy to install the inventory plug-in enabled?  Is it installed on the client?

The task server will be assigned by the NS.  The task server isn't going to be out of licenses.. it's not really a licensed component.

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

AlChan's picture

Yes, we do have the policy enabled to install the inventory plug-in.  Under settings we have Arellia File Inventory Agent 7.0.1407 is listed. 

mclemson's picture

That's not an Altiris-based agent, it's an Arellia-based agent.  It gathers file inventory data for Arellia solutions -- you must be an Application Control Suite customer.

You should be seeing something like 'Inventory Plug-in for Windows.'

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

mclemson's picture

Looks fine from a client perspective.  What happens if you run an inventory task now?  Does it still fail?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

Thomas Baird's picture

On the Task Server tab, does it resolve to a task server?  or is that blank?

Is this supposed to BE a task server, or is that just a "name of the thread" thing?  If it's supposed to BE a task server, then it's missing the TS client installations.

 

Let us know that and it'll help us get to where it's failing.

Thomas Baird
Private Consultant

 

AlChan's picture

I was monitoring the system yesterday and working with a coworker.  Inventorying was successful. 

Thomas - It does resolve to a task server.