Critical System Protection

 View Only

SCSP Agent service failed to start after vmware tools upgrade

  • 1.  SCSP Agent service failed to start after vmware tools upgrade

    Posted Nov 06, 2012 09:46 AM

    Looking to see if others have experienced this issue.

    Last week, our organization went through a series of vmware tools upgrades. After the upgrades, all of the vm guests that had the csp agent on them were reporting back to the console with a red status.

    The agent health is set to go yellow after 8 hrs and red after 24 hrs. When investigating as to why (and I have limited access within the domains but do have local admin on a few boxes) the only commonality I discovered was that the sisipsservice wasn’t running (obviously) and that vmware tools was upgraded.

    The obvious thing was to run a “sc \\servername start sisipsservice” within the domain to get all the agents started back up, but I am still unsure as to why the agents all failed.

    If any others experience this, let me know.

    Cheers,