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SCSP Server install not installing LiveUpdate?

Updated: 06 Jun 2011 | 2 comments
Mike Buckley's picture
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This issue has been solved. See solution.

Hi,

 

New install of SCSP 5.2 RU7 on Win 2008 R2 - all working fine, connected to SQL2008, agents are registering ok but I have a fairly major issue in that I can't run Liveupdate.  When I check for the Common Files\Symantec Shared directory structure it doesn't exist, and the error message when running liveupdate from the console reflects this with a directory not found message.

 

I also can't store the certificate when I log on via the console, so not sure if I have some permission issues here, I'm installing using a local system account.

 

Is there anyway to manually install liveupdate?  I guess I could drop a SEP client on there...?

Thanks

Mike

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Mike Buckley's picture
02
Jun
2011
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Hah, oh well, friendly

Hah, oh well, friendly Symantec engineer informed me that Liveupdate is no longer part of this product!  Helpful that the buttons haven't been removed and give Java exceptions when pressed, I guess I worked on an earlier version of this product when it was included and missed the releases where it was removed.

AMoss's picture
28
Jun
2011
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regarding storing of the

regarding storing of the local certificate....

 

that's generally an issue with local permissions...try right clicking on the console icon and selecting 'run as administrator'. You just have to do this one time so that the certificate can be stored.  The only other time you may have to do it is if your adding a management server to the list...as that file will have to be written as well.