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Scxpx86.dll causes IE9 to fail.

Created: 28 Feb 2012 | 3 comments

Everything I look up on the net says it's a Symantec issue. It's been 6 months since I put Norton on WinXP and 2 Months since I upgraded to Win7 and a reinstall of Norton 360 and an upgrade to 6.0.

Background:

 

Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d

Faulting module name: Scxpx86.dll, version: 10.1.0.68, time stamp: 0x4ecc04fa

Exception code: 0xc0000005

Fault offset: 0x0004ae61

Faulting process id: 0xd80

Faulting application start time: 0x01ccf61801e32dfc

Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe

Faulting module path: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.1.2\Definitions\IPSDefs\20120225.003\Scxpx86.dll

 

When I uninstall Norton the issue goes away. If I reinstall the problem comes back. Any suggestions? 

 

 

Comments 3 CommentsJump to latest comment

P_K_'s picture

Take  a process dump or ADPLUS for IE in crash and hang mode both and then contact support.

But please make sure you contact support.

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

khaskins82's picture

Isn't Norton 360 a consumer product? This is not the correct forum.

Thomas K's picture

Correct, you should post this in the Norton Community. There are Norton Experts there waiting to help.

 

http://community.norton.com/norton/