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  • 1.  SD 7.1 - VERY odd error - any ideas ?

    Posted Mar 20, 2011 08:53 PM

     

    Ok, I managed to get the first part of the SD7.1 to install, and once i get into the post install wizard i get this ....

     



  • 2.  RE: SD 7.1 - VERY odd error - any ideas ?

    Posted Mar 21, 2011 06:17 AM

    Hi,

    did you change the Name for the Virtual Directory from 'Processmanager' to anything else?

    Because you will be asked twice, once in the SD7 Setup (but only when you check to show the Advanced Settings) and then the post Install wizard will also ask you. Make shure they match, or leave the default 'Processmanager' than it should work. You could make another Virtual Directory on the IIS and redirect it to the Processmanager.

    Hope that helps.



  • 3.  RE: SD 7.1 - VERY odd error - any ideas ?

    Posted Mar 23, 2011 08:04 PM

    Well, I had a thought last night - as this is a 'rebuilt' box, the SID had changed, but i hadnt updated the 'sqlserver\administrators\ group with the new SID ..

     

    My bad.

     

    But other than that it is a terrible error messgae that gave absolutely no assistance in finding the problem !

     

    Cheers