SD 7.5: Custom Close Codes Not Working
Is anyone else having a problem with custom Close Codes? I have 2 SD 7.5 test servers running, pointing to 2 different databases and custom close codes aren't working on either one! I had thought I had them working several months back but since starting over in test they don't work. I can add them just fine to the Application Properites under ServiceDeskSettings but the don't appear in the tickets, even after a complete restart.