SD 7.5 Manage Subtask Templates
I changed the default incident priority settings because my company needs them set a certain way, and now when I go to edit the subtask templates I get an error. It seems like the priority values I created aren't mapping properly, as the error in the log states that the requested value of the subtask priority was not found.
So my next thought was to take a look at the project and figure out what was missing, and then fix it. But it looks like the SD.IncidentManagementSimple.SubtaskTemplates project is one that wasn't opened up for editing.
I guess the first question would be why isn't this able to be edited, and the second one is if I make a new project to handle subtask templates, and point the Manage Subtask Templates service catalog item to it, will that have a negative impact on Incident Management?
How has anyone else handled this?
I appreciate the feedback.