Ok, maybe I jumped the gun on this one. The Technician form loads now, but the Department dropdown is not populated. If I run the GetAllDepartments from the SD.DataServices.asmx project, I get the following error:
LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.IOrchestrationComponent[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ObjectDeserializationError: could not deserialize: LogicBase.Core.Data.DataDefinition[] ---> System.Exception: exception deserializing array ---> LogicBase.Framework.ValueDeserializationError: could not deserialize attribute : dataType(System.Type) ---> System.Exception: could not find type SD.Components.NotificationServer7Reports.GetAllDepartmentsResult
at LogicBase.Framework.TypeTypeConverter.ConvertFromString(String value, Type t)
at LogicBase.Framework.ObjectReadStream.ReadSimpleConverter(ObjectStorageValue objValue, Type type, ObjectStorageSimpleTypeConverter converter)
--- End of inner exception stack trace ---
at LogicBase.Framework.ObjectReadStream.ReadSimpleConverter(ObjectStorageValue objValue, Type type, ObjectStorageSimpleTypeConverter converter)
at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
at LogicBase.Core.Data.DataDefinition.ReadFromStream(ObjectReadStream info)
at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
--- End of inner exception stack trace ---
at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
--- End of inner exception stack trace ---
at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
at LogicBase.Core.Data.DataDefinitionCollection.ReadFromStream(ObjectReadStream info)
at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type)
at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
at LogicBase.Core.AbstractWaveDefinition.ReadFromStream(ObjectReadStream stream)
at LogicBase.Core.ContainerMappingDefinition.ReadFromStream(ObjectReadStream stream)
at LogicBase.Framework.ObjectReadStream.ReadIStorable(ObjectStorageValue objValue, Type type)
at LogicBase.Components.Default.Mapping.MultipleValueMappingComponent.ReadFromStream(ObjectReadStream info)
at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
--- End of inner exception stack trace ---
at LogicBase.Framework.ArrayTypeConverter.GetObject(ObjectStorageContainer container, ObjectStorageObjectData values, Type arrayType, ObjectStorageErrorHandler errorHandler)
at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
--- End of inner exception stack trace ---
at LogicBase.Framework.ObjectReadStream.ReadRelationshipConverter(ObjectStorageValue objValue, Type type, ObjectStorageRelationshipTypeConverter converter)
at LogicBase.Framework.ObjectReadStream.GetValue[T](String name)
at LogicBase.Core.Models.AbstractComponentModel.ReadFromStream(ObjectReadStream info)
at LogicBase.Framework.ObjectStorage.ContainerDeserialize(ObjectStorageContext context, ObjectStorageContainer container)
at LogicBase.Framework.ObjectStorage.ZipDeserialize(ObjectStorageContext context, Stream stream)
at LogicBase.Framework.ObjectStorage.Deserialize(FileInfo fromFile)
at LogicBase.Core.AbstractOrchestrationProject.GetComponentModelPrivate(Model model, Type componentModelType)
at LogicBase.Core.AbstractOrchestrationProject.GetComponentModel(String name)
at LogicBase.Core.Models.Decision.DecisionExecutionEngine.Start(IData data, String modelName)
at Default.ServiceDeskDataServices.GetAllDepartments()
I tried to follow the link next to the description of the Get All Departments timeout (http://www.symantec.com/docs/tech200277), but it doesn't go to that article, so I don't know if there's more to this setup.
Thanks again for the help!