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SD7 Installation

Updated: 21 May 2010 | 1 comment
yabru's picture
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Hi,

I've managed a successful install, except for one of the last stages of the Service Desk configuration.

The step failed with the following error log, however i suspect it to be a IIS related issue or maybe i've typed in the wrong syntax when setting up (i've followed the installation guide examples quite accurately)
I've also noticed that the 'Ticker' isnt displayed on my home pages.
I've also shown the error i get in Event Viewer which seems to suggest 'target machine actively refused'

If you can point me in the right direction, much appreciated.

ERROR FROM THE INSTALLTION BELOW:

An error has occurred at: GetAllCategoriesViewableInTreeComponent

Error Message: The request failed with HTTP status 404: Not Found.

Stack Trace: System.Net.WebException: The request failed with HTTP status 404: Not Found. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at ReportsServiceDynamicService.ReportsService.GetAllCategoriesViewableInTree(String sessionID) at ReportsServiceDynamicService.GetAllCategoriesViewableInTreeComponent.Run(IData data) at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.DoRunComp(IOrchestrationComponent comp, IData data, TLExecutionContext context)

ERROR IN EVENT VIEWER BELOW

(WebServiceScheduleInvokeDelegate) Error triggering service at http://dbnalt-03 System.Exception: exception invoking method ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 10.0.0.35:11434//sd.chatinvitationeventlistener/ScheduleInvokeDelegateService.asmx

Regards Steve

Comments

yabru's picture
18
Nov
2009
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Ok, i've read a few posts

Ok, i've read a few posts where guys have said that they needed to add NETWORK access to a temp folder.....as mentioned earlier this seems to be an IIS related issue....this error is most accurate; Error adding vDir.....any idea where i need to add these permissions?

 

Error,18 November 2009 10:28:31 AM,Error adding vDir http://dbnalt-03//sd.roundrobin System.NullReferenceException: Object reference not set to an instance of an object.

at LogicBase.ServerExtensions.Core.WebServiceSearcher.VerifyWebService(String appURL, String folderPath, String serviceName, Boolean& useAuthentication)

at LogicBase.ServerExtensions.Core.WebServiceSearcher.GetServiceSecuredUrlsOnCurrentServer(String serviceName, Boolean verify)