SD7 POP mail issue or attachment size Issue.
Greetings all, I encountered a problem with emails sent to servicedesk using the POP protocol. An email with a 1Mb attachment came in and was recorded correctly as an EM however we received an error soon after with the email monitor process (See Below) and were then unable to receiev any additional email. The issue was fixed after removing additional emails from the mailbox which carried attachments. These were less then the original with the next mail being 700kb. I'm wondering if there is an issue with attachment size as I was unable to recieve mail using the IMAP protocol as well.
Application Name: SD.Email.Monitor
Process ID: 1360
Date :Mar-15-2010 04:31:20 PM
Log Level :Error
Log Category :LogicBase.Components.Default.Logging.CreateLogEntryComponent
\Machine Name: XXXXXXXX
Message:
Process: Email Monitor Exception Component:Get Single Message Exception Message: Illegal characters in path. Exception Stack Trace: System.ArgumentException: Illegal characters in path. at System.IO.Path.CheckInvalidPathChars(String path) at System.IO.Path.GetFileName(String path) at LogicBase.Core.Data.DataTypes.FileDataType.set_FileName(String value) at LogicBase.Components.Pop3.Pop3GetByIdComponent.DoRun(String user, String pwd, String server, Int32 port, Boolean useSSL, IData data) at LogicBase.Components.Pop3.Pop3AbstractComponent.Run(IData data) at LogicBase.Core.ExecutionEngine.MultiPathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.DoRunComp(IOrchestrationComponent comp, IData data, TLExecutionContext context)
Comments
I found the solution.
I found the solution. Apparently since it was the first time I had such a large attachment and POP was checking the mailbox too soon (10 seconds) so even though its on a LAN it wasn't downloading quick enough. Further testing showed this also occurred with IMAP even though IMAP should be able to permit multiple connections. I didn't expect this as itwork well for 2 weeks prior to this issue.
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