Video Screencast Help

SE Web and PDF EP in LAN

Created: 13 Mar 2014 • Updated: 14 Mar 2014 | 3 comments
rojopipe's picture
This issue has been solved. See solution.

Hi guys,

Is possible to use in some way Symantec Encryption Web and PDF Email Protection in the LAN Network with Lotus Notes or Microsoft Exchange..??


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bipshr's picture

Hi there,

Please clarify:

Do you want to setup a Web Protection Email account for the external user in Lotus Notes client so that this email client could receive / send web messenger emails from / to SEMS ?

Best Regards,


dcats's picture

Hi rojopipe,

These are two different features.
One presents a portal for the user to login and the other sends emails with a protected PDF attached.
If you want external users to log in to the Web Email Protection (aka Web Messenger) you need to have it available to the outer network.
If you want to send a PDF Email Protection (aka PDF Messenger) you need to ensure email communication to the external mail routes.

If you intended to use it internally (with internal users) it is currently not possible, these are "Key Not Found (KNF) options" which are only available for external users (non-managed domains).


rojopipe's picture

Thanks Dcats, was what I wanted to hear.

I found an implementation like that and I can not explain as made​​.