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Search Archives button in Firefox?

Created: 13 May 2014 • Updated: 20 May 2014 | 5 comments
This issue has been solved. See solution.

We upgraded to EV 11 and upgraded our CAS server with the OWA 2010 extensions.  We noticed that when a user has been upgraded to EVS in OWA in IE, there are still a "Archive Explorer" and a "Search Archives" buttons.  Should the "Archive Explorer" button still be there?

 

And should we see some sort of "Search Archives" button when we access OWA in Firefox?

 

 

Operating Systems:

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AndrewB's picture

when i ran through this in the lab i recall still seeing the buttons but that they took you to the new EVS page.

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com

Stormonts's picture

Ok.  Should there be a button somewhere in OWA in Firefox?

TonySterling's picture

I don't think you will see a button in Firefox.  The Compatibility doc says this:

The Enterprise Vault OWA Extensions are not supported for OWA client access from Safari or Firefox

SOLUTION
Stormonts's picture

Looks like page 46-47 says that Firefox is supported, but I guess that is for the Enterprise Vault Office Maill App for Exchange 2013.

The section you quoted appears to come from page 48 which talks about "Mac client browsers".

 

AndrewB's picture

what's the verdict then?

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com