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Search Results in Blue

Created: 16 Apr 2013 • Updated: 09 Jul 2013 | 5 comments
This issue has been solved. See solution.

I've run a search in CA using the research folder option. When the results came back, I got six hits. Of the six, two are displayed with a blue font. I thought maybe this is because the items may have been reviewed earlier since the search parameters were set to include items already in review but that is not the case. I didn't see anything in the admin guide... Any idea what this would mean? (The image is blurred to protect the innocent.....)

CA.jpg

Operating Systems:

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TonySterling's picture

Hey Andrew,

I have not come across that before.  Did you ever figure it out?  Those items weren't escalted were they?

Cheers,

EV_Ajay's picture

Copy Option.JPGHi,

I think the messages which reflect the blue color means those message are use option copy at the time of Review into research folder. It means copy an item from its review set to research folder.

You can copy items from the department review set to a personal folder, review and mark the items, export the items for offline review, search for further items related to the copied ones, and more.

You must have the Perform Ad Hoc Searches permission in the department to copy an item from its review set to your research folder. By default, compliance supervisors, department reviewers, and exception reviewers have this permission.

Thanks,

Ajay

Copy Option.JPG

Thanks,

Ajay

EV_Ajay's picture

Hi,

The messages which reflect the blue color means those message are use option copy at the time of Review into research folder. It means copy an item from its review set to research folder.

You can copy items from the department review set to a personal folder, review and mark the items, export the items for offline review, search for further items related to the copied ones, and more.

You must have the Perform Ad Hoc Searches permission in the department to copy an item from its review set to your research folder. By default, compliance supervisors, department reviewers, and exception reviewers have this permission.

Thanks,

Ajay

Copy Option.JPG

Thanks,

Ajay

EV_Ajay's picture

Hello Andrew,

 Hope you got what you are expecting.

Please let me know if you have any other query.

Thanks,

Ajay

SOLUTION
Andrew Tankersley's picture

Thanks AJay - I'll report this back to our user group