Endpoint Protection Small Business Edition

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  • 1.  Security Alert Notification emails: Endpoint Manager

    Posted Mar 31, 2011 05:23 AM

    Hi,

    I`ve seen a few pieces on the net about Symantec Endpoint Manager alert notification emails, but nothing recent, or with a diffinitive answer:

    1. Currently our Security Alert Notification emails come with a .mht attachment, which has some details in it about the alert. The fact that BlackBerry devices don`t like .mht makes it difficult to stay on top of things when on the move. Is there a way to simply put the details in the body of the email? or an attached format that can open on a mobile device?
    2. Are we able to customise what information is shown in the alert. e.g. We just get 'Malicious cookie traffic.... /firefox.exe', the actual website causing the malicious traffic would be useful...

    Info:

    We are running Endpoint Manager 11.0.4000.2295

    Thanks in advance,



  • 2.  RE: Security Alert Notification emails: Endpoint Manager

    Posted Mar 31, 2011 09:07 AM

    FYI

    I have just updated to SEPM v11.0.6300.803....

    Thanks,



  • 3.  RE: Security Alert Notification emails: Endpoint Manager

    Posted Mar 31, 2011 09:18 AM

    The removal of MHT attachments enhancement request is going to be addressed in the SEP 12.1 release. Unfortunately we do not have a confirmed release date for this build, however we are expecting that it will be released during Quarter 2 or Quarter 3. Our customers will be able to migrate from both SEP 11.x and SEP SBE 12.0.x to this release as it will be a merging of the two products, for better consistency. The application of a license file will determine what features are available in the product as we will have licenses for both our small business customers and enterprise customers.

    You can read a little more information on this if you follow the link below to the Ideas forum post.

    https://www-secure.symantec.com/connect/idea/sepm-scheduled-reports-file-format

    Regards.



  • 4.  RE: Security Alert Notification emails: Endpoint Manager

    Posted Mar 31, 2011 10:09 AM

    Thanks for your reply & the information... I can see it`s been going on for years, let`s hope it doesn`t continue for a few years still =)

     

    Further to my point #2: Is this possible at all? Customising, or getting more detail, in the notification emails? Or is there a way of seeing this info in SEPM itself? e.g. Which website caused the malicious traffic, so I can warn users against it specifically...

     

    Thanks,