are the client and SEPM time set at the same timezone?

HI,

Check this thread may be help

https://www-secure.symantec.com/connect/forums/notification-using-gmt-instead-local-time-zone

Depends on your heartbeat. What is it set to? Clients check in to the SEPM based on this and will upload logs, get new policies, update content, etc.

Yeah that is what I thought at first, checking with the customer to see if the time on the server is correct.

Any other ideas? Thanks for the quick reply Pete.

Ok cool, thanks for the replies. I will look into this now and come back when I have a solution. Thank you.

Either the timezone difference or differnce between log creation on the SEP client and entry created for it in SEPM DB - heartbeat 1 hour?

Hmmm, heartbeat set to five minutes and clients running in pull mode. Server time up to date and the same as client. Strange one this.
Any other info or thoughts would be great. Thanks.

If managed clients are in a different time zone from the management server, and you use the Set specific dates filter option, you may see unexpected results The accuracy of the data and the time on both the client and the management server may be affected. Look in to the following link

http://www.symantec.com/business/support/index?page=content&id=HOWTO81125&actp=search&viewlocale=en_US&searchid=1356593167096

Both client and server times are the same and your link doesn't work but thanks anyway.

btw what timezone they are in i.e GMT +/-?
the link AjinBabu posted can be opened using the below url
http://www.symantec.com/business/support/index?pag...

GMT +0:00 this is annoying, I can't find anything on it. Thanks