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Security / Roles / privileges

Created: 07 Mar 2013 | 2 comments

Hi, I want to setup a role for our helpdesk to do the following.

Use PCA to connect to users machines
Be able to deploy Quick delivery Software packages
View reports

I have managed to get the PCA bit sorted. Any idea what priveleges I would do for the rest ?

Joe. - Latest version of CMS

Operating Systems:

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Sally5432's picture

support instructed me to start with a role that has the privs u need and more and clone it, then uncheck the "and more" roles you don't want them to have.  worked for me.

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BugTastic's picture

I suppose that makes sense :-) - I will give it a go