Endpoint Protection Small Business Edition

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  • 1.  Security Status Ättentaion needed

    Posted Feb 11, 2015 01:33 AM

    Hi All

    In My Symantec console is showing Security attention needed and when I am exploring the details then there is showing unknown deviece failure why it is showing and how can I resolve this problem.

    Thanks

    Naivedya



  • 2.  RE: Security Status Ättentaion needed

    Posted Feb 11, 2015 01:41 AM

    Can you share error screen shot ?

    Please enable Unmanaged Detector

    Setting notifications when using the "Unmanaged Detector" feature in the SEPM

    Article:TECH104897  |  Created: 2008-01-08  |  Updated: 2008-01-16  |  Article URL http://www.symantec.com/docs/TECH104897


  • 3.  RE: Security Status Ättentaion needed

    Posted Feb 11, 2015 01:51 AM

    There is still showing Security attentation needed I want green dashboard.

    All the required stpes I have been done.

     



  • 4.  RE: Security Status Ättentaion needed

    Posted Feb 11, 2015 01:59 AM

    Have you check after disabled unmanaged detector  ?

    Have you find device in unmanaged detector ?

    If you find windows device you can install sep client.



  • 5.  RE: Security Status Ättentaion needed

    Posted Feb 11, 2015 02:01 AM

    Dear

    Ther is showing 507 notification while I have only 50 Lisense.

     

    How will we do Security status good



  • 6.  RE: Security Status Ättentaion needed

    Posted Feb 11, 2015 02:07 AM

    Have you disabled unmanaged detector ?

    have you exclude below details

    Exclude detection of an IP address range, and then enter the IP address range for several devices.

    Exclude detection of aMACaddress, and then enter the device's MAC address.

    see Pete articles

    https://www-secure.symantec.com/connect/articles/unmanaged-detector-sep-121



  • 7.  RE: Security Status Ättentaion needed

    Posted Feb 11, 2015 02:56 AM

    Disable unmanaged detector in your environment. Unmanaged detector will identify all the machines in your network like router / switch, pritner, etc, etc

    check your group if you have any unmanaged detector delete it



  • 8.  RE: Security Status Ättentaion needed

    Posted Feb 11, 2015 07:45 AM

    You have unmanaged detectors setup. Disable them.

    Configuring a client to detect unmanaged devices



  • 9.  RE: Security Status Ättentaion needed

    Broadcom Employee
    Posted Feb 11, 2015 12:05 PM

    Unauthorized devices can connect to the network in many ways, such as physical access in a conference room or rogue wireless access points. To enforce policies on every endpoint, you must be able to quickly detect the presence of new devices in your network. You must determine whether the devices are secure. You can enable any client as an unmanaged detector to detect the unknown devices. Unknown devices are unmanaged devices that do not run Symantec Endpoint Protection client software. If the unmanaged device is a computer, you can install the Symantec Endpoint Protection client software on it.

    However you can make exclusion to get 100% correct report.

    Need to exclude IP address range /MAC addreses by looking unknown device failure list.

    • Exclude detection of an IP address range, and then enter the IP address range for several devices.

    • Exclude detection of a MAC address, and then enter the device's MAC address

    Refer this article: http://www.symantec.com/docs/HOWTO80763