Endpoint Protection

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  • 1.  Security Status-Attention Needed--Some Query failed error

    Posted Apr 26, 2015 08:01 AM

    Hi guys,

    We have some issue with SEPM 12.1.5,We upgrade 12.1.4 to 12.1.5.

    Now some issue: Security Status-Attention Needed 

    QUERY FAILED

    This query could not be processed for one of the following reasons:

    1. The database query timed out. Try reducing the number of filters, or increasing the SQL Server query timeout value.
    2. An unexpected error occurred. Try running the query again by using default filter values.
    3. String encoding was possibly not UTF-8, and may result from copying and pasting data instead of typing data. Try typing data in the input fields.

     

     

    I check the below link ,but no solution

     

    https://www-secure.symantec.com/connect/forums/query-failed-accessing-security-status-after-1215-upgrade

     



  • 2.  RE: Security Status-Attention Needed--Some Query failed error

    Posted Apr 28, 2015 03:35 PM

    No replay ????



  • 3.  RE: Security Status-Attention Needed--Some Query failed error

    Posted Apr 28, 2015 03:40 PM

    Did you try any of the workaround steps provided in the link you posted?

    It's a bug so there is no true fix until next release.



  • 4.  RE: Security Status-Attention Needed--Some Query failed error

    Posted Apr 28, 2015 03:51 PM

    which step??



  • 5.  RE: Security Status-Attention Needed--Some Query failed error

    Posted Apr 28, 2015 03:54 PM

    https://www-secure.symantec.com/connect/forums/query-failed-accessing-security-status-after-1215-upgrade#comment-10911481



  • 6.  RE: Security Status-Attention Needed--Some Query failed error

    Posted May 21, 2015 07:49 AM

    SEPM 12.1.6 are released

    “Query Failed” when switching between log content tables

    Fix ID: 3741906

    Symptom: “Query Failed” error screen displays when switching between log content tables if the previous table was sorted by a column that is not in the new table.

    Solution: Updated sorting column to default to Time if the previous sorting column is not in the new table

    https://support.symantec.com/en_US/article.TECH230558.html



  • 7.  RE: Security Status-Attention Needed--Some Query failed error

    Posted May 21, 2015 08:11 AM

    12.1.6 just released

    Symantec Endpoint Protection 12.1.6 Release Notes

    http://www.symantec.com/docs/DOC8626

    New fixes in Symantec Endpoint Protection 12.1.6

    http://www.symantec.com/docs/TECH230558