Endpoint Protection

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  • 1.  Security Status is Good but in view details it shows Query Failed

    Posted Apr 03, 2015 04:34 PM

    So i did an upgrade to hopefully fix this issue but still im getting this + the "Replication Status: Failed"

    goodButqueryFailed+replicationErr.JPG



  • 2.  RE: Security Status is Good but in view details it shows Query Failed

    Posted Apr 03, 2015 10:55 PM

    At this point, I would suggest getting a support case open.



  • 3.  RE: Security Status is Good but in view details it shows Query Failed

    Posted Apr 03, 2015 11:45 PM

    What Exact SEPM version are you using ?

    May be it's bug in SEPM 12.1.5,You need to contact symantec support

    see below thread same issue

    https://www-secure.symantec.com/connect/forums/query-failed-accessing-security-status-after-1215-upgrade



  • 4.  RE: Security Status is Good but in view details it shows Query Failed

    Trusted Advisor
    Posted Apr 07, 2015 06:02 AM

    Hello,

    Basically this happens that for some reason when the database is not upgraded during the migration from a previous version . In that case go to

    \Program Files\Symantec\Symantec Endpoint Protection Manager\bin  (substitute Program Files (x86) in this path if working on a 64 bit system ) and run upgrade.bat then repair the SEP  manager installation through Control Panel - Add / Remove programs

    Also - Check this document -

    Query Failed returned on Home page in SEPM console after a successful migration from 11.0.6 to SEP 12.1

    Hope this works for you!!



  • 5.  RE: Security Status is Good but in view details it shows Query Failed

    Posted May 21, 2015 07:50 AM

    SEPM 12.1.6 are released

    “Query Failed” when switching between log content tables

    Fix ID: 3741906

    Symptom: “Query Failed” error screen displays when switching between log content tables if the previous table was sorted by a column that is not in the new table.

    Solution: Updated sorting column to default to Time if the previous sorting column is not in the new table

    https://support.symantec.com/en_US/article.TECH230558.html



  • 6.  RE: Security Status is Good but in view details it shows Query Failed

    Posted May 21, 2015 08:11 AM

    12.1.6 just released

    Symantec Endpoint Protection 12.1.6 Release Notes

    http://www.symantec.com/docs/DOC8626

    New fixes in Symantec Endpoint Protection 12.1.6

    http://www.symantec.com/docs/TECH230558