Endpoint Encryption

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SEE Client needs to re register when user changes their password

  • 1.  SEE Client needs to re register when user changes their password

    Posted Nov 05, 2009 09:55 PM
    Hi,

    My user recently changes his account password. When he login to the machine with SEE Client installed, SEE requested my users to re register. Is this normal?


  • 2.  RE: SEE Client needs to re register when user changes their password

    Posted Nov 12, 2009 11:53 AM

    Hi Tanyc

    It is not a normal behavior. Could you please check to be sure whether user has changed the password from the machine itself or they have changed the password from ADUC? Is the user registered on multiple machines? Has user changed the password from another registered computer? Please let me know if you have any questions.

    Regards

    Nitin L