Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

SEE not accepting new AD credentials

Created: 15 Sep 2009 • Updated: 21 May 2010 | 1 comment

I have a Dell laptop D630 Win XP pro that has been running SEE 7.0.0 for about 6 months without issue. We are changing passwords in AD and for some reason the user is not being prompted (as other ones are) to sync the new password with SEE. It is mainataing the old password for log in even after a reboot.

Comments 1 CommentJump to latest comment

John Leary's picture
I figured it out...turns out I unregister the user using admin level access then have the user re-register on boot up using the new password it worked. Not sure why the new password was not passed to the SEE server by AD, but at least we have a workaround.