File Share Encryption

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  • 1.  SEE Tablet

    Posted Nov 12, 2015 12:31 AM

    Hi Support,

    May I know if the Lenovo Helix2 is supported of Symantec Endpoint Encryption.



  • 2.  RE: SEE Tablet

    Posted Nov 12, 2015 01:01 AM

    Hi,

     

    Lenovo Helix 2 has Solid state drives
    Symantec Drive encryption encrypts all disks 100%, regardless of whether the disks are Solid State Drives (SSD) or Hard Disk Drives (HDD). Symantec Drive Encryption encrypts every possible used and unused block of the disk to ensure the security of the data.

    Symantec Endpoint Encryption Client, version 11.0.x - System Requirements
    https://support.symantec.com/en_US/article.TECH224480.html



  • 3.  RE: SEE Tablet
    Best Answer

    Broadcom Employee
    Posted Nov 12, 2015 01:05 AM

    Thank you for posting your query on Symantec community, would be glad to answer your query.

    Refer the below info.

    Tablet Support:

    Microsoft Surface Pro 3, with external Type or Touch keyboard

    The external Type or Touch keyboard is required for preboot authentication on the tablet. The keyboard can be detached once the user authenticates.

    Drive Encryption is not compatible with the Microsoft Windows BitLocker Drive Encryption feature. BitLocker is enabled by default.

    Note: You must disable BitLocker to use Symantec Endpoint Encryption functionality on tablet computers.

    Refernce: Symantec Endpoint Encryption Client, version 11.0.x - System Requirements

    http://www.symantec.com/docs/TECH224480



  • 4.  RE: SEE Tablet

    Posted Nov 12, 2015 01:39 PM

    If the system is using a PCI-e SSD with NVMe as the logical controller, it will not work, and likely cause a blue screen.  This is being looked into by engineering.  It seems to occur on any system using NVMe.  The product specs I found for the Helix 2 were vague and did not specify if it is using NVMe, but it does seem to be using a PCI-e drive.



  • 5.  RE: SEE Tablet

    Broadcom Employee
    Posted Dec 23, 2015 01:54 PM

    Is there any update?

    OR

    If your query has been resolved mark this thread as a Solved with the best answer that helps you.



  • 6.  RE: SEE Tablet

    Posted Dec 24, 2015 01:40 AM

    Thank you guys for your comments

    @ Chetan Done thanks a lot :)