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Seeing error Code - ERROR_SOCKET_COMMUNICATION intermittently

Created: 03 Sep 2012 • Updated: 21 Nov 2012

I am sending the byte contents of the same file for scan in a loop - 20 Iterations. Out of 20 iterations, couple of iterations are failing with an error code - ERROR_SOCKET_COMMUNICATION. Seeing this error code intermittently. 

Seeing the below exception stack trace in the logs.  

Unable to communicate with Symantec Scan Engine.
    at com.symantec.scanengine.api.RequestImpl.readResult1(Unknown Source)
    at com.symantec.scanengine.api.RequestImpl.finish(Unknown Source)
    at VirusScanTestMain.isContentClean(VirusScanTestMain.java:57)
    at VirusScanTestMain.main(VirusScanTestMain.java:34)
    
Tried the approach suggested @ http://www.symantec.com/business/support/index?pag... by increasing the readWriteTime and failRetryTime as seen below, but to no luck.

ScanEngine scanEngine = ScanEngine.createScanEngine(scanEnginesForScanning, 4000, 2000);
    
Any inputs on how this error code ( ERROR_SOCKET_COMMUNICATION )  can be handled ? Should I go for a retry logic if we are getting this error code or is there any configurations that can be tweaked ?
    
The Symantec thread configurations parmeters have default values.

Max Thread Size or Thread Pool Size : 128
Waiting Threads :  16
Threshold for queued requests : 100