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The Selected media was not found in the catalogs. You must first catalog the media...no media is selected though

Updated: 10 Dec 2011 | 8 comments
richreitenauer's picture
richreitenauer
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Setup: two data domains with the OST plugin.

 

I bring up a restore job and it shows the media, without selecting a resource or OST file, I get the message "The Selected media was not found in the catalogs. You must first catalog the media."  Though if I bring up the restore window again I will not get the error.  It is just really random.  Any thoughts?

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Kiran Bandi's picture
10
Dec
2011
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Kiran Bandi
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Catalog Corruption...

Refer http://www.symantec.com/docs/TECH16628

Hope this helps...

Regards...

My Blogs : Handy BE Links 

richreitenauer's picture
11
Dec
2011
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richreitenauer

  Thanks for this.  If I

 

Thanks for this.  If I delete the media, how can I re-catalog the media? 

 

Solution

To resolve the issue, perform the following:
 
1. Highlight All Media
2. Locate all entries of the media and drag them into the Retired Media set
3. Delete the media
4. Re-catalog the media
VJware's picture
11
Dec
2011
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VJware
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Here, he is referring to

Here, he is referring to deleting the media from the Backup Exec GUI & not the actual stored media...

richreitenauer's picture
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Dec
2011
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richreitenauer

Ok, thus then should I

Ok, thus then should I instead of catalog do an inventory of the Data Domain once the media is removed from the gui?

VJware's picture
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Dec
2011
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VJware
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Since, you mention, that you

Since, you mention, that you receive this alert without actually selecting any resource, do ensure the Beginning Backup Date & Ending Backup Date are not checked...

richreitenauer's picture
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Dec
2011
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richreitenauer

Yes that is the first thing

Yes that is the first thing that I check to make sure that no dates are not selected.  It is a really random problem and it might not come back for another couple weeks.

VJware's picture
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Dec
2011
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VJware
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If random, try running a

If random, try running a catalog job of the media to be restored & ensure you un-check "Use storage media-based catalogs" from Tools - Options - Catalog
 

richreitenauer's picture
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Dec
2011
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richreitenauer

All of the OST media is

All of the OST media is there, and it seems that all of the data is there.  I have unchecked the "Use storage media-based catalogs".  For the OST media, some of the data is set to be saved for seven years since it is being deduplicated.  Other OST media is getting overwritten after 8 weeks and what I like from the OST it automatically takes the media erases it and moves it to the scratch media.  

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