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SEM I need help

Created: 17 Jul 2012 | 2 comments

I installed the SEM,after the failure of the server SEM i cant unistall clients of symantec endpoint protection 12. in the process of removing the error. I have used all possible means of removing clients SEP(cleanwipe, MSI). I installed new the SEM,but old clients dont work. what to do in this situation????what to do in a situation where lost forever old SEM???

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SMLatCST's picture

...to contact Symantec Suport on this issue.

It sounds as if your SEP clients have had password protection enabled to prevent software removal, and that you do not have the oassword.

Depending on how they were originally configured, you may be able to repoint the existing SEP Clients at your new SEPM Server using SyLinkReplacer (again available from Symantec Support), but it won't work if password protection on the ability to stop the SMC service is also enabled (and you don't have th password).

Mithun Sanghavi's picture

Hello,

Check this Article: Methods for uninstalling Symantec Endpoint Protection

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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